Mary Perez

Experience

• 

  Dillard's Inc.

  Jun 2016 - Jan 2019

  • Retail Business Manager

    Oct 2017 - Jan 2019

  • Retail sales associate

    Jun 2016 - Oct 2017
• 

  Texas State University

  Jan 2019 - Jun 2021

  Texas State University
• 

  H-E-B, Inc.

  Apr 2019 - Jun 2021

  In Store Shopper
• 

  Dell Technologies

  Jun 2021 - now

  • Built and maintained strong customer relationships through regular in-person visits, providing tailored support t o enhance customer satisfaction and drive business growth. • Collaborated closely with channel representatives and partners to expand market reach and leverage joint opportunities, strengthening busines aliances.• Exceeded performance metrics consistently while managing multiple tasks, including sales, client meetings, and administrative responsibilities.• Trained and mentored new hires on the sales floor, ensuring they gained proficiency in role-specific tasks and company tools to support team success.• Proactively engaged with customers to understand their needs, offering personalized solutions that fostered long-term partnerships and facilitatedbusiness expansion.• Delivered ongoing support to existing clients, identifying opportunities for upselling and cross-selling, contributing to increased revenue and client retention. Show less • Tasked with exceeding sales targets and maintaining high client engagement as an Account Manager.• Consistently meet KPIs by managing a diverse sales pipeline, engaging clients through various channels, and providing tailored solutions.• Utilized Sandler Method techniques, including pain identification andpower questioning, t o convert outbound leads and cross-sell products.• Managed sales pipeline via Salesforce, accurately forecastingopportunities and maintaining a detailed record of client interactions• Exceeded sales quota o f $1.6M by closing $2.1M in sales, and achieving an average o f 114% for 4 consecutive quarters. Show less

  • Account Executive

    Oct 2024 - now

  • Inside Sales Account Manager

    Jun 2021 - now