Travis Bass

Experience

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  First Citizens Bank Data Center

  May 2007 - Aug 2008

  Network and Information Security Intern

  Installed and administered AlgoSec Firewall Analyzer software Developed and implemented web base reporting for FCB intranet site using DreamWeaverCreated and executed a system that automatically performed data analysis and creates exception reports so that management can focus on relevant issuesResponsible for developing and implementing system to input and track policy exceptions for FCB using Microsoft SharePoint

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  North Carolina A&T State University

  Aug 2007 - May 2008

  Electronic Circuit Analysis Student Instructor

  Responsible for grading assignments and instructing class in absence of the professor Responsible for instructing weekly recitations

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  Cisco Systems

  Aug 2008 - Dec 2008

  Customer Advocacy Lab Operations Co-op

  Supported the Technical Assistance Center and Advanced Service engineers by recreating customer networks in a fast-paced lab environmentResponsible for identifying, documenting, and troubleshooting Layer 1 and Layer 2 networking issuesMonitored, documented, and resolved multiple cases in a case queue Configured Cisco routers and switches using Cisco IOSResponsible for the organization and inventory of lab equipment

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  BlueCross and BlueShield of North Carolina

  May 2009 - Aug 2009

  IS Quality Assurance- Software Automation Intern

  Documented automated test cases for the BCBSNC insurance web application Developed and executed test cases for the BCBSNC insurance web application using Quality Center and QuickTest ProfessionalIdentified and logged defects for developers to resolveReviewed and edited VBScript code in team function library

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  Wells Fargo

  May 2010 - Sept 2012

  QA Software Analyst

  •Perform Regression testing for the Wachovia Global Connect web application•Document test cases for the WGC web application •Develop and execute test cases for the WGC web application using Quality Center •Identify and log defects, in Quality Center, for developers to resolve•Administer and maintain multiple user accounts•Train new staff on administering user accounts and perfoming QA testing

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  General Information Services (GIS)

  Jan 2012 - Jan 2013

  Software Quality Assurance Engineer

  • Designed and executed test plans within both agile and waterfall testing methodologies• Performed manual white box, black box ,acceptance, integration and regression testing in an agile environment to ensure systems meet company standards and client requirements• Documented, developed and executed manual test cases for company web applications • Responsible for identifying, documenting, and seeing defects to closure• Participated in Sprint Planning, Daily Stand-ups, Design Sessions, and Retrospective meetings• Responsible for documenting and updating team wiki for team review and training• Train new staff on administering user accounts, writing test cases, creating SQL queries and performing QA Testing • Responsible for maintaining test results within software development and defect life cycles, utilizing CA Agile Central Show less

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  GIS

  Jan 2013 - Jul 2024

  • Assess current manual processes, identify areas for robotic process automation, and develop an automated solution in an agile environment using Kapow. • Develop robotic processes to automatically run manual business task, complex integrations, access external online resources, database files, web services, and APIs. • Maintain robotic process solutions and troubleshoot robot failures and errors • Create and maintain SQL queries with SQL Server• Conduct post release stake holder demo’s Show less • Evaluated and translated manual test cases into automated tests applying keyword driven testing • Documented, developed and executed automated test cases to perform regression, smoke, functional, and integrated testing for company web applications using TestArchitect• Maintained and updated existing TestArchitect scripts for new software versions and implementing new functionality• Responsible for troubleshooting and tracking automated test case failures • Maintained internal support tools for the automation scheduling, database interactions , email notifications, and reporting • Responsible for identifying, documenting, and seeing defects to closure • Built and maintainedtest suites to cover system level automated smoke, functional and regression tests. Show less

  • Automation Engineer

    Jun 2017 - Jul 2024

  • QA Automation Engineer

    Jan 2013 - May 2017
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  UKG

  Sept 2021 - Jul 2024

  • Assessed manual processes with business teams, identified areas for robotic process automation, and developed automated solutions• Developed bots with UIPath to automatically run manual business task• Created reusable libraries and object repositories that could be shared by the team to avoid duplicate work and updates in the future.• Monitored and resolved bot support tickets and implemented code changes to help prevent issues from occurring in the future• Conducted peer reviews for other developers to verify that code meets best practices and standards. Made suggestions on how to improve code quality and architecture. • Reviewed Processs Definition Documents and created Solution Design Documents for developers to follow for development and support.• Created and maintained SQL tables and queries with SQL Server and BigQuery. Used UIPath to read and write data into the SQL DB.• Created and maintained SQL queries that returned important bot statistics like bot schedules, log errors, and queue transactions. • Coached junior developers on how to use UiPath, Jira, ServiceNow, and other software applications used by the team • Coached junior developers on following RPA best practices and standards, in order to produce better code quality• Conducted post release demos displaying functionality of finished robots to customers • Created, deployed, and monitored robots with UIPath Orchestrator Show less

  • Senior Software Engineer

    Dec 2023 - Jul 2024

  • Software Engineer

    Sept 2021 - Dec 2023