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Jonathan Baggley

Jonathan Baggley

Sales Associate

Followers of Jonathan Baggley1000 followers
location of Jonathan BaggleyMunich, Bavaria, Germany

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  • Timeline

  • About me

    Engagement Delivery Senior Manager

  • Education

    • Norton Hill School

      2002 - 2008
      GCSE & A levels GCSE, AS Level & A Levels

    • Sheffield Hallam University

      2008 - 2011
      Bachelor of Science (BSc) Internet & Business Technologies 2:1

      Thesis: An investigation into how the development of ICT tools over the last ten years has enabled project managers to manage projects better in terms of time, cost and performance.

  • Experience

    • The Co-operative Group

      Mar 2006 - Jul 2008
      Sales Associate

    • UK Ministry of Defence

      Mar 2006 - Sept 2006
      Band E1 (DE&S) Defence Equipment and Support

    • UK Ministry of Defence

      Mar 2009 - Sept 2009
      Band E1 - Band D (DE&S) Defence Equipment and Support

      DE&S play a vital role in maintaining military operational capability. DE&S operates as a single, coherent equipment and support organisation to acquire and support a wide range of equipment and services, including ships, submarines, aircraft, vehicles, weapons and information services.

    • TERRITORY Influence (Bertelsmann Group)

      May 2011 - Jun 2018

      Multiple Projects (Lead): P&G | Henkel | Lenovo | COTY | Duracell | Campari Group | Church & Dwight Co. | Yamaha | Spectrum Brands etc.• 24 FMCG Campaigns for Global Fortune 100 Clients*All Duties/Responsibilities as below, plus the addition of: Campaign and Resource planning | Management of Timings, Budgets, Deliverables | Direct ownership of external research partner relationship | Development of Int. KPIs & Benchmarks for campaign controlling and results | Ongoing statistical analysis; platform results and evolution | International campaign and research compliance tasking | Presentation of Int. campaign measures and core results. Show less

      • Head of Operations UK & N.Europe (Bertelsmann Group)

        Feb 2015 - Jun 2018

      • Senior Project Manager & WOM Analyst

        Dec 2013 - Jan 2015

      • Project Manager

        May 2011 - Nov 2013

    • Salesforce

      Jul 2018 - now

      Senior Manager, Engagement Delivery in the Salesforce Professional Services team in EMEA. Part of the Customer Success Group (CSG) ensuring our customer’s success using Salesforce technology and solutions. I lead some of our largest client programs in EMEA working with a talented team of Salesforce Services and Advisory consultants. Delivering Salesforce solutions and strategic projects to enterprise customers. Managing complex and strategic multi cloud projects. I work closely with various project and client team members in order to oversee the ultimate success of those initiatives.Multiple Projects (Lead): Unify | Cancom | myWorld | Sartorius | ifm Electronic | Rewe Digital | MURR Elecktronik | SMA Solar Technology AG.

      • Engagement Delivery Senior Manager

        Feb 2021 - now

      • Engagement Delivery Manager

        Jul 2018 - Jan 2021

  • Licenses & Certifications