Thomas Michael Zuidam

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Murray Bridge South, South Australia, Australia

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Timeline
About me
Australian Government, Services Australia
Education
- Christies Beach High School
  -
  Year 11 Completion
- Crown Casion College
  2017 - 2017
  Certificate 2 in Security Operations (CPP20212) Security Operations Certificate 2
  -Communicate effectively in the security industry, follow workplace safety procedures in the security industry, work effectively in the security industry, respond to security risk situation, work as part of a security team, provide security services to clients, apply first aid, protect safety of persons, control access to and exit from premises, monitor and control individual and crowd behaviour, operate basic security equipment, patrol premises, protect self and others using basic defensive… Show more -Communicate effectively in the security industry, follow workplace safety procedures in the security industry, work effectively in the security industry, respond to security risk situation, work as part of a security team, provide security services to clients, apply first aid, protect safety of persons, control access to and exit from premises, monitor and control individual and crowd behaviour, operate basic security equipment, patrol premises, protect self and others using basic defensive techniques, manage conflict through negotation, control persons using empty hand techniques, use communicate systems, apply security procedures for the responsible service of alcohol, prepare and present security doc and reports and plan and conduct evacuatuion of premises. Show less
- Maxima Training Group - Placed at Australian Red Cross
  2013 - 2014
  Certificate 3 in Business Business/Commerce, General
  Activities and Societies: Core Unit, Apply knowledge of WHS legislation in the workplace. Elective Units, Deliver and monitor a service to customers Work effectively with diversity Organise workplace information Design and produce text documents Produce spread sheets Recommend products and services Organise personal work priorities and development Contribute to effective workplace relationships Process Customer Complaints. Analyse and present research information Organise meetings Provides the skills and knowledge required for a range of administrative roles, such as Receptionist, Administration Officer and Customer Service Officer. Topics include providing quality customer service; using Microsoft Office applications; maintaining financial records and contributing to asafe workplace.
- Canberra Institute of Technology
  2020 - 2021
  Diploma Government
  Working with the Public Sector and APS Values, policy.
Experience
- Coles
  Dec 2009 - Aug 2023
  Senior Leadership with the business, assistant incharge within the head office Coles store located in Tooronga and night fill supervisor at the Melbourne central store. -Managing a team of up to 15 team members at any given time-Ensuring all task are completed everynight without fail-Motivating team and coaching where appropirate-Leading by example and working as a team- Store Deliveries - General Store Upkeep, Customer Service- Invoices, Answering Calls- Checkout / Frontend assistance- Building store end fixtures Show less
  - Night Shift Supervisor
    Dec 2009 - Aug 2023
  - Customer Service Officer
    Dec 2009 - Jun 2014
- Australian Red Cross
  Dec 2013 - Jul 2016
  The Program Support Officer provides administration support to the National Community Programs team who are located throughout Australia. Some domestic travel will be required for this role.Key Responsibilities- Provide administrative support, such as diary management, travel bookings, procurement and coordination of equipment, and internal and external communication for the Community Programs team- Provide project support to the Community Programs team, including maintenance of electronic and hard copy project files, and updating and maintaining databases- Support key meetings and the organisation of workshops, including taking and preparing minutes and agendas as required- Process invoices and other finance system tasks as required via Red Connect Finance System- Assist in the maintenance of Community Programs wiki pages- Assist with research and projects- Undertake additional work as required, including occasional out of hours work and responding to organisational priorities Show less The role of Administration Trainee is to provide administration support in line with traineeship requirements to Australian Red Cross. This role will provide the practical hands on learning required to fulfil the needs of an Administration Traineeship. This role will be based within the National Community Programs team situated in Adelaide and will also provide administration assistance/support to other areas as requested. In more details, below where my responsibilities: - Filing,Photocopying, collating, scanning and printing- Microsoft Outlook Calendar management of staff- Project support- Event management support – including the organisation and support of meetings of staff in Adelaide and elsewhere- Make travel and accommodation arrangements for staff based in Adelaide and other states and territories- Taking minutes of meetings- Supporting recruitment of volunteers and provide day to day support when they are in the office- Coordinate and place monthly stationary orders - Assist in the development of PowerPoint presentations- Assist in management of Excel spread sheets including adding data- Assist in updating of wiki pages- Assist with desktop research Show less
  - National Program Support Officer, Community Programs
    Dec 2014 - Jul 2016
  - Administration Trainee
    Dec 2013 - Dec 2014
- MSS Security
  Jan 2017 - Jan 2020
  Security Officer
- Brand Influence Group (BIG)
  Jun 2018 - Jan 2020
  Merchandiser
- Services Australia
  Jan 2020 - now
  Customer Service Officer
Licenses & Certifications
- Certicicate 3 in Business
  Maxima Group Training
Honors & Awards
- Awarded to Thomas Michael Zuidam
  Certificate in Child Safe Environment Training - Reporting Abuse and Neglect Australian Red Cross 2014 The Legislation Rights and Responsibilities of Mandated Notifiers Confidentiality State and Legal Definitions of Child Abuse & Neglect What is Child Abuse & Neglect When and how to notify
- Awarded to Thomas Michael Zuidam
  Senior First Aid Australian Red Cross 2010 Learning Senior First Aid provided me with the knowledge and practical skills to provide first aid treatment for a wide range of emergencies until the arrival of professional medical help.(Need to Update)
- Awarded to Thomas Michael Zuidam
  Surf Lifesaving Certificate Surf Lifesaving Australia 2010 Awarded Certificate for completing Training and in doing so enabling me to work as a Patrolling lifesaver, giving me the below responsibilities and opportunities: The Surf Rescue Certificate and Bronze Medallion (including the Certificate II in Public Safety) are the two entry level awards for someone who wishes to become a fully qualified patrolling lifesaver and/or water safety officer. These awards require an individual to have a reasonable swimming ability as holders of these awards… Show more Awarded Certificate for completing Training and in doing so enabling me to work as a Patrolling lifesaver, giving me the below responsibilities and opportunities: The Surf Rescue Certificate and Bronze Medallion (including the Certificate II in Public Safety) are the two entry level awards for someone who wishes to become a fully qualified patrolling lifesaver and/or water safety officer. These awards require an individual to have a reasonable swimming ability as holders of these awards may be required to rescue individuals in the sea. These awards provide a range of skills including surf awareness, rescue skills, first aid and resuscitation. Show less