Shivang Seta

Shivang Seta

Customer Service Representative

location of Shivang SetaAhmedabad, Gujarat, India

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  • Timeline

  • About me

    Operations Manager | Digital Marketer

  • Education

    • K J Institute of Engineering and Technology

      2013 - 2017
      Bachelor of Engineering - BE Civil Engineering
  • Experience

    • Etech Global Services

      Jun 2018 - Sept 2019
      Customer Service Representative

      The role included handling customers. Interacting with the customers, solving their problems and queries. Guiding them what product or services would be apt for them as per their requirements. It was the outsourcing of Broadband services along with cable and phone.

    • Aasaan Tech Pvt Ltd

      Nov 2019 - now

      The job role includes customer support and handling all the operations. Generating leads and contacting the same for arranging meetings. Giving online demos and meeting the leads in person for making them understand how the product could make their life simpler. Conducting trainings for the product on site and online. Doing all the after sales process of providing support services to the clients. Handling the social media channels and online marketing of the product.

      • Operations Manager

        Apr 2021 - now
      • Sales and Support Executive

        Nov 2019 - Jul 2022
  • Licenses & Certifications