Jordan Mason

Experience

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  Idverde UK

  Apr 2015 - Sept 2018

   Cut and maintained the grass on multiple Scottish Water sites across Scotland – In charge of SW sites from Oban to Campbelltown.  Machine Operator & Maintenance.  Improved teamwork and organisational skills  Cut and maintained the grass on multiple Scottish Water sites across Scotland  Learned to operate multiple machines and use various tools. Improved teamwork and organisational skills

  • Team Leader

    Apr 2017 - Sept 2018

  • Seasonal Worker

    Apr 2015 - Apr 2017
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  Wescot Credit Services Limited

  Nov 2018 - Jul 2020

  Customer Consultant

  Debt Solutions: I help customers who are in short-to-medium term debt by analyzing their financial situations, understanding their debts, and offering suitable repayment plans. This may involve negotiating with creditors, providing debt consolidation options, or recommending debt management strategies tailored to individual circumstances.Credit Cards and Loans: I advised customers on credit card and loan options based on their financial needs and credit profiles. This includes explaining the features, terms, and conditions of various products, helping customers choose the right credit cards or loans, and assisting with the application process.Financial Computing Systems: I am knowledgeable about financial computing systems such as DM9 and TS2. These systems help in managing financial data, processing transactions, and generating reports. My familiarity with these systems allows the ability to navigate and utilize them effectively to provide accurate and efficient financial advice and solutions.GDPR Compliance: As an advisor dealing with sensitive financial information, I had to adhere to the General Data Protection Regulation (GDPR). This means handling customer data securely, obtaining appropriate consent, and ensuring confidentiality and privacy throughout the customer interaction process.Financial Awareness: Required to stay up-to-date with the latest financial trends, products, and regulations. This enables you to provide informed advice to customers and suggest appropriate financial solutions that align with their goals and circumstances.By combining expertise in credit cards, loans, and finances with my knowledge of financial computing systems and adherence to GDPR regulations, I can offer valuable advice and solutions to customers, helping them manage their debts effectively and make informed financial decisions. Show less

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  Kent Foods, Ltd.

  Jul 2020 - Jan 2021

  Transport Planner

  Order and Route Organization: I was in charge of efficiently organizing drivers' orders and routes. This includes prioritizing deliveries, optimizing routes to minimize driving time and fuel consumption, and ensuring timely deliveries to customers.Business Development: I contributed to the development of the business by finding opportunities to increase order volumes. This may involve identifying new customers, developing partnerships, or implementing strategies to attract more orders from existing customers.Booking-In: It was crucial to ensure the proper booking-in of collections and deliveries when required. This involves coordinating with customers and drivers to schedule and confirm collection and delivery times, ensuring accurate records are maintained, and resolving any discrepancies or issues that may arise.Vehicle Utilization: While a variety of vehicles may be utilized, primarily chilled rigid vehicles are used for transportation. It was my responsibility to manage the fleet effectively, ensuring that the right vehicles are allocated to the appropriate orders, and maintaining their proper functioning and cleanliness.Compliance with Regulations: I had ensured that all drivers adhere to relevant regulations, including those related to HGV (Heavy Goods Vehicle) operations, the working time directive, and driver hours. This includes monitoring drivers' hours, ensuring rest breaks are taken, maintaining accurate records, and implementing necessary measures to comply with legal requirements.By fulfilling these responsibilities effectively, I contributed to the smooth operation of the logistics process, enhance customer satisfaction through timely deliveries, and support the growth of the business by increasing order volumes. Show less

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  BCA AUTOMOTIVE LTD

  Feb 2021 - now

  Driver Liaison