Jackie Harvey, MSPM, CPP

Experience

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  Quality of Life Home Health Care

  Dec 2003 - Feb 2005

  Special Projects/Client Care Coordinator

   Assisted company Office Manager in creating and managing reports and tracking existing and missing paperwork. Performed all data entry for OASIS packets and assisted with filing, front-desk operations and scheduling.

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  Nexus Medical Billing, Inc.

  Jan 2005 - Jul 2006

  Billing Administrator/Office Manager

  Managed daily office operations and maintained patient billing system for physician practices from company’s inception. Solely handled all duties pertaining to establishing patient database, processing correct procedure and diagnostic codes to maximize revenues, evaluating information for accuracy and timeliness and providing post-care communication. Key Achievement Organized and maintained training manuals for Medical Billing and Collections and implemented all procedures.

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  Baycare HomeCare

  Feb 2005 - Mar 2009

  Team Assistant/Special Projects

  Maintained timecards for office and clinical staff for Tampa and Clearwater offices. Educated and trained staff in timekeeping, office procedures and homecare scheduling. Created and implemented procedure manuals for: Payroll processing, ordering wound-care supplies, daily procedures for Tampa office, medical records and admissions systems. Interfaced with IT for proactive troubleshooting and updating computer issues. Key Achievements Seamlessly managed daily administration of all Tampa and Clearwater offices. Trained all specialty nurses on updated office procedures. Show less

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  CoreLogic (Formerly First Advantage)

  Jul 2006 - Apr 2011

  HRIS Analyst & Project Manager

  Earned fast-track promotion from payroll specialist for playing key role in managing the project team to integrate two functioning payroll/HRIS systems into a single system. Worked in close conjunction with vendors to implement Cognos 8 Business Intelligence. Was Project Manager for Kronos Workforce Central build and rollout and upgrade from version 6.0 to 6.1 to 13 countries. Managed previous Kronos Workforce Central upgrade from version 5.0 to 6.0. Worked with vendor to upgrade and implement company’s annual salary increase tool and created training guides for end users. Brought on board as Payroll Specialist, performed payroll processing, processed garnishments, severance, terminations and bonus and commissions payments. Created, maintained and revised payroll procedure’s manual and overpayment/collection log for overpaid employees.Key Achievements Successfully managed multiple mergers and acquisitions.  Successfully merged two live payroll systems into a single solution.  Rolled out Ultimate Time & Attendace (UTA) to about 1,100 employees. Created a strategic plan for the current HRIS/payroll functions, including system evaluation and analysis of domestic payroll, training, international payroll and web reporting. Developed training materials and played key role in managing the annual process for domestic employees. Show less

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  First Advantage (Formerly CoreLogic, Inc.)

  Apr 2011 - Sept 2012

  HRIS/Payroll Manager

  Managed the project team to transition and implement the new Payroll/HRIS and timekeeping system. Worked in close conjunction with vendors to implement these systems. Responsible for full cycle project management, including, planning, scheduling, budget and risk assessment. Completed the project on-time and within budget. Currently manage a team of three, and day-to-day functions of the Payroll/HRIS department. Key Achievements Successfully transitioned a live payroll systems into a separate single solution. Successfully transitioned Kronos timekeeping system to new hosted environment. Successfully transitioned all interfaces with various vendors.  Developed training materials. Successfully transtioned Halogen, performance review management.  Successfully implemented salary, planning and budget software, as well as created and implemented training materials. Show less

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  Ceridian

  Sept 2012 - May 2023

  Manage Managed Services implementations and developing infrastructure for new business venture. Work closely with Payroll Managers to lead, develop and manage to ensure client payrolls are processed timely, year-end is completed accuraely, employee engagement and feedback is acted on appropriately and Service Level Agreements are met for clients. Key Achievements:- Created the business model for Managed Services (payroll outsourcing) team- Created an implementation standard and process for managed payroll- Manage weekly project meetings to assess the status of projects and implementations- Worked with product management to create an in-depth cost analysis model to measure efficiency and cost of doing business- Working with our offshore location to gain maximum efficiency and profit margin Show less Manage several teams including Wage Attachments and Shared Services, including On-demand check processing, new hires, terminations, leave of absence and transfers. Work in close conjunction with project management teams, sales and other managed services groups to provide best in class customer service. Responsible for managing project management for wage attachment implementations, including, planning, scheduling, budget and risk assessment. Currently manage managed services implementations and developing infrastructure. Show less

  • Sr. Product Manager - Managed Services

    Mar 2022 - May 2023

  • Product Manager, Managed Services

    Feb 2019 - Mar 2022

  • Sr. Manager, Client Services

    Sept 2015 - Feb 2019

  • Manager, Client Services

    Sept 2012 - Sept 2015
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  Dayforce

  Apr 2023 - now

  Senior Manager of Product Management