Ignacio Pereira Devoto

Experience

• 

  Banco Santander

  Dec 2016 - May 2017

  Customer Service
• 

  Telefónica

  Aug 2018 - Jan 2022

  Telefónica is one of the largest telecommunications companies in the world, with a strong presence in Europe, Latin America, and the United Kingdom. It provides connectivity services and digital solutions to both B2C and B2B segments, serving millions of customers globally.Managed the restructuring and launch of an intranet project, increasing team efficiency by 30%.Relaunched services, achieving a 20% increase in service adoption. Achieved a 98% customer satisfaction rate and retained 95% of clients, the highest in management.Exceeded new client acquisition targets by 120% and increased sales revenue by 25%.

  • Product Coordinator

    Jan 2020 - Jan 2022

  • Sales Account Executive

    Aug 2018 - Dec 2019
• 

  BeDisruptive

  Mar 2022 - now

  Be Disruptive is a boutique cybersecurity and IT consulting firm with a presence in Spain, Italy, Panama, and the USA.Led the relaunch of services by coordinating a cross-functional team (designers, marketers, copywriters), resulting in a 20% increase in lead generation through new client materials and digital campaigns.Directed global stakeholder collaboration across Spain, Italy, Panama, and the USA, improving process efficiency and advancing CSR initiatives aligned with the UN’s Sustainable Development Goals (SDGs).Represented the company at corporate events, driving a 30% increase in client engagement and retention. Show less

  • PM & Marketing Specialist

    Apr 2023 - now

  • Sales Enablement Specialist

    Mar 2022 - Mar 2023