Michelle Morgan

Director of Shelter Programs

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Raleigh, North Carolina, United States

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Timeline
About me
Seasoned social services professional, program manager and wellness coach
Education
- TCU on line
  2018 - 2019
  Certificate Certificate of Spirtuality, Health and Cutural Competency Completion
- Life Coaching Institute of America
  2016 - 2016
  Certified Life Coach
  A Life Coach is a n individual that partners with clients in a thought provoking and creative process that inspires the client to maximize personal and professional potential.- International Coaching Federation
- Duke University
  2023 -
  Professional Development Certificate Health and Wellbeing Coach Core competency completed
- Marshall University
  -
  MA Counseling A/P
  Activities and Societies: Honor Soicety member Sierra Club member BA in social services, extensive experience in homeless services in Charleston, West Virginina.Worked full time in non profit and went to graduate school.
- West Virginia State University
  -
  Bachelors Social Work
Experience
- Foundation for the Homeless
  Jan 1998 - Jan 2001
  Director of Shelter Programs
- Caritas of Austin
  Sept 2005 - Jan 2009
  Case manged chronically homeless individuals ; identified and screened for openings, collaborated with community apartment manager and community at large. Applied knowledge of mental health issues, substance abuse issues and physical health concerns as it related to people being successful in their homes. Collected rent and managed paper and electronic files as it related to grant guidelines Outreached and case managed displaced residents of Texas and Louisiana due to Hurricane Katrina and Rita. navigated FEMA and ever changing guidelines, supported families in their new community. Assisted in developing a team of 5 staff to help with the work
  - PSH Case manager
    Jan 2007 - Jan 2009
  - Hurricane Relief Case Manager
    Sept 2005 - Sept 2007
- Caritas
  Aug 2009 - Aug 2013
  Housing Stability Program Manager
  Overview of local, state and federal homeless prevention / homeless assistance grants.Managed staff , reports and audits/monitoring of files.
- Housing Authority of the City of Austin
  Aug 2013 - Feb 2016
  Workforce Development Manager
  Planning, development and monitoring of agency wide self sufficiency- adult education, workforce development and health and wellness programs.
- Family Eldercare
  Oct 2016 - Mar 2023
  Oversee staff at 8 properties providing service coordination to elderly and disabled. Managed monthly quarterly, yearly funding reports. Administrator of a program collaboration , Living Well!, that offers aging in place activities and transportation. Member of the Employee Satisfaction committee and three strategic planning work groups. Strong advocate of health and wellness at the workplace.
  - Service Coordination Manager
    Oct 2016 - Mar 2023
  - Service Coordination Manager
    Oct 2016 - Mar 2023
  - Team Leader II / Service Coordinator
    Oct 2016 - Oct 2016
- BirdSong Coaching
  Jun 2023 - Jul 2024
  Owner
  Provide support to individuals and groups to improve with health and wellness goals. Using a supportive forward movement model, goals are established and accomplished in partnership with the client. Techniques used such as motivational interviewing, task planning and meditation to support improvement.
- Meals on Wheels of Wake County
  Oct 2023 - Mar 2024
  Site Manager
  Manager of congregate meal site for low income older North Carolinians and the disabled. Oversees meal distribution, activity and programs and volunteer training and management.
- ExperTaste Marketing
  May 2024 - now
  Brand Ambassador
  The position greets customers encouraging them to samples beverage products. It requires set up and take down of a display, accurate pricing and product information sharing and data collection. Position requires positive customer engagement on an immediate basis. Data collection must be complete with demographics, customer comments and photos.
- Wake County Public School System
  Aug 2024 - now
  Special Education Instructional Assistant
Licenses & Certifications
- Meditation Instructor
  Sacred Roots Yoga
  Sept 2019
- Licensed Social Worker LBSW
  State of Texas