April Gardner

Experience

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  McCormack Baron Companies

  Jun 2000 - May 2004

  Compliance Clerk

  Duties were to do housing inspections on Hope 6 projects standards. As well as to leasing subsized housing apartments in low income, tax credit, and market housing. Duties also included quality control over the subsized housing waiting list. I also was responsible for tracking, monitoring, and maintaining the waiting list for Hope VI housing.

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  Financial Asset Management Systems, Inc. (FAMS)

  Mar 2004 - Mar 2010

  Executive Assistant to Director of Adminstrative Services

  My duties were to handle the ed voucher processing for payment and discretionary compromises. My duties were to also handle disputes and order the pnotes for the borrowers. Handle reports KPI, Inventory management, supply ordering, and a host of other functions. Advance knowledge of the FDCPA and multi state collection laws. Knowledge of Federal policies and procedures of Income Continent Repayment Program.

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  NCO Group

  Jul 2010 - Jul 2011

  Collections

  My position was to do front line collections on the United States Department of Education contract. Advanced knowledge of the FDCPA and Mulit State Collection laws.Advance knowledge and experience of the rehab program and consolidation process. Advance knowledge of discretionary compromise and dispute process.

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  West Asset Management

  Aug 2011 - Feb 2013

  Recovery Specialist

  I currently do frontline collections on the Department of Education contract. Advance knowledge of loan rehabilation program and Income Based Repayment Program.

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  Financial Asset Management Systems, Inc. (FAMS)

  Feb 2013 - May 2014

  Funding Specialist

  Service Department of Education Student Loan accounts thru the rehabilitation program to prepare accounts for funding. Payment and date configuration

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  Immediate Credit Recovery, Inc.

  May 2014 - now

  Administrative Specialist

  Administrative work processing various documents for consumer’s for private vendors. Loan Rehabilitation documents processor. FDCPA State and Federal Testing certification.