
Jennifer Orf

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About me
Program Manager, Software Designer
Education

University of Michigan
1992 - 1997B.S.E. Industrial and Operations EngineeringGraduated with honors, Industrial and Operations Engineering

University of Washington
2002 - 2004Master of Science in Information Systems Information Systems, Business
Experience

Lariat Software
Jul 1997 - Feb 2002• Developed product concept documents, product roadmaps, annual product plans, and white papers for streaming media reporting and broadcast management solutions.• Elicited, assessed, and documented product requirements from the market and internal sources through market research, competitive analysis, and customer surveys/interviews.• Prioritized and documented requirements for product development.• Negotiated product requirements within the context of project release schedules.• Reviewed/Approved software designs (functional and technical), database designs, UI designs, QA plans, project plans.• Coordinated with team leads to manage risks and project schedules.• Collaborated with Marketing on launch and promotion of product releases.• Participated on panels and speaking engagements at industry events. Show less
Technical Product Manager
Dec 1999 - Feb 2002Software Engineer/Project Lead
Jul 1997 - Dec 1999

Versatile Mobile Systems
Apr 2002 - Dec 2003Consultant/Functional Analyst• Assisted in bringing an over-budget and over-schedule project under control.• Served as the communication bridge between the client and the development team.• Transformed very high-level requirements into detailed software functional specifications and use cases.

IDX Systems, Inc.
Jan 2004 - Jul 2006• Played an instrumental role in evolving a simple prototype for a clinician documentation application into a more complex, extensible, next-generation solution. • Created and maintained high-quality functional specifications and supporting documentation.• Collaborated with team members (Engineers, Testers, and Technical Writers) to deliver features and releases.• Took ownership and acted as the expert and advocate for the application: fielded questions; trained other groups (such as Sales and Implementations); performed demonstrations internally and externally. Show less
Program Manager
Apr 2005 - Jul 2006Software Designer/Lead
Jan 2004 - Apr 2005

GE Healthcare
Jul 2006 - Oct 2015- Owner of several clinical applications within a large and complex hospital EMR (Electronic Medical Records) system and SaaS financial analytics solution.- Responsible for delivery and support of of my products.- Led cross-functional and globally dispersed teams to design, build, test, deliver and support releases.- Worked with customers and internal stakeholders to identify, elaborate and prioritize requirements, use cases and user stories to meet customer needs as well as internal business and technical goals.- Created and maintained functional design artifacts.- Collaborated with engineers on solution feasibility, effort estimates and technical designs.- Worked with QA teams to ensure test case coverage of use cases and scenarios.- Managed daily activities of the team.- Participated in all Agile activities (sprint planning, reviews, retrospectives, backlog grooming, daily stand-ups)- Groomed, organized and prioritized product backlog.- Tracked, managed and reported on project status and risks.- Trained and supported Implementations and Customer Support teams.- Assessed, categorized and prioritized defects and field issues; scheduled for inclusion in releases.- Resolved issue escalation.- Designed and executed system and data migration.- Performed system engineering for certification tests.- Built strong multi-tiered relationships with customers and stakeholders.- Mentored other product owners and system designers.- Experienced with SQL, Microsoft Office, Visio, Jira, Confluence, HP ALM, DOORS. Show less
Lead Product Owner
Apr 2008 - Oct 2015Lead System Designer
Jul 2006 - Apr 2008

Microsoft
Apr 2017 - Feb 2022Global Media | Program Manager, Affiliate Technical Operations- Manage technical operations for Microsoft’s Global Affiliate Program- Coordinate technical teams to build and maintain systems and processes to support for data operations, data validation, anomaly monitoring and reporting.- Support business operations team on day to day operations and process improvements.- Establish and maintain collaborative relationships with key business partners and stakeholders.- Assess technical impact of business initiatives and manage projects to implement. Show less

DigiSignals
Apr 2017 - Feb 2022Program Manager- Managed technical operations for Microsoft's Global Affiliate Program.

J Street Technology
Feb 2022 - nowSoftware DesignerResponsible for designing and delivering custom database-driven software systems for clients.- Initial scoping and project estimation- Requirement elicitation and system analysis- UI/UX design- Create high fidelity screen sketches and functional specifications- Database design, creation and maintenance- Test case development- Coordinate engineering, testing and deployment activities- Manage project budget and schedule- Manage client communication
Licenses & Certifications
- View certificate

Excel Skills for Business: Intermediate I
CourseraMar 2011 - View certificate

Excel Skills for Business: Essentials
Coursera Course Certificates - View certificate

Machine Learning
CourseraDec 2017
Languages
- jaJapanese
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