SHILPI KHANUJA

SHILPI KHANUJA

Managing Director

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  • Timeline

  • About me

    Managing Director at Flabus Suppliers Pvt Ltd

  • Education

    • Institute of Modern Management, Visva Bharati University, Santiniketan

      2001 - 2003
      Master of Business Administration (M.B.A.) Finance and Marketing B

      Activities and Societies: Project Completion Certificate from STERLING RESORTS (INDIA) LIMITED ON "​ CUSTOMER SATISFACTION SURVEY"

    • Shri Shikshayatan College, Kolkata, India

      1996 - 1999
      DEGREE OF BACHELOR OF COMMERCE HONOURS IN ACCOUNTANCY SECOND

      Activities and Societies: Participated in Inter college events Volunteered in Blood donation and Health camps Participated in inter college debates

  • Experience

    • Flabus Suppliers Pvt Ltd

      Jan 2006 - now
      Managing Director

      I am the Director of Flabus Suppliers Pvt Ltd, a leading supplier of prime /repro plastic raw materials.Our materials are procured from Indian Oil Corp Limited /Haldia Petrochemicals Limited / Reliance Industries Limited/ ONGC Limited / Gail India Limited/ BCPL as regards to Domestic Supplies as well as we procure material from overseas also to serve our client requirements.We as a Company are driven to continuously improve our product offering / product pricing /timely product delivery thereby leading to Customer services/Customer satisfaction and Customer retention.I am a motivated, dynamic and hard-working individual with a diverse work experience. During the vast working experience of 13 years I have proven the ability of leadership and proven the capacity to work independently or as part of a team. I have developed professional customer service skills, analytical and problem solving skills. Result Oriented and highly engaged Marketing Manager and Customer Service Leader with a demonstrated history of working in all aspects of marketing. I believe in building relationships and partnerships to aid company in its Corporate strategy. Also have been deeply involved in Talent Management and Leadership Development, Employee Engagement, Succession Planning and Performance Management.Known for maintaining an aggressive focus on process improvement , which exceeds client expectations and provides notable service value to the customer. Exceptional team-based management style and excellent interpersonal/communication skills. Skilled in building a vision and marketing strategies for sales success and executing strategies that generate quantifiable results.Specialities:Client Relationship Management.Service Level Management.Process Improvement and Innovation.Customer Service Administration.Team Training and Mentoring.Client and Stakeholder Relation.Change Management and Problem Management. Show less

  • Licenses & Certifications

    • CERTIFICATE OF APPRECIATION-DOS, WINDOWS,INTERNET& FINANCIAL ACCOUNTING(TALLY, FACT& ACE)

      TE INSTITUTE OF COMPUTER ACCUNTANTS, KOLKATA
    • CERTIFICATE OF HONOUR-AMBROSIA 2002-1ST POSITION IN DEBATE, INTER COLLEGE

      BITM-SANTINIKETAN( AN ASSOCIATE OF VISVA BHARATI)
      Sept 2002
    • PROJECT COMPLETION CERTIFICATE-CUSTOMER SATISFACTION SURVEY

      STERLING RESORTS( INDIA ) LIMITED
      Mar 2002
    • AMFI-MUTUAL FUND(ADVISORS) MODULE

      NSE CERTIFICATION IN FINANCIAL MARKETS(NCFM)
      Nov 2003