Julian Singleton

Experience

• 

  McDonalds

  Feb 2009 - Oct 2009

  Crew Trainer

  Trainer of new and current staff on all basic aspects of the job

• 

  McDonald's Europe Ltd.

  Oct 2009 - Jun 2015

  Shift Manager

  Running shifts of staff, looking after the cash flow, business, health and safety and quality of products.

• 

  Nu-edge Solutions Australia (Mildura)

  Aug 2015 - May 2016

  Production Hand

  Produced chemical fertiliser, managed quality of production post mix and maintained equipment within the factory

• 

  Service Stream

  Aug 2016 - Mar 2017

  Compliance and sales skills management for all moving consultants Telecommunications role, organising utilities for new tenants and homeowners across Australia, inclusive of energy and internet. Customer service and sales role.

  • Quality Assurance Officer

    Feb 2017 - Mar 2017

  • Moving Consultant

    Aug 2016 - Jan 2017
• 

  Momentum Life New Zealand

  Jul 2017 - Apr 2018

  Sales Agent

  Insurance sales agent, funeral and life insurances.

• 

  RAC

  Jul 2018 - Aug 2020

  Responsible for in house accounting, batch reconciliation and membership balances. Subject matter expert for membership system.Project and process assistant. Case Handler for a remediation project. Responsible for managing all written communication from members contacted. Project Team SupportManaging the projects BAU process to close the project.

  • Collections Executive and Project Support

    Aug 2019 - Aug 2020

  • Case Handler/ Project Support Associate (FTC)

    Jul 2018 - Jul 2019
• 

  Firstsource

  Oct 2020 - Aug 2021

  Customer Service Team Manager

  Experienced Team Leader in contact centre, financial services and administration.

• 

  Public Health Wales

  Aug 2021 - May 2022

  • Programme Support Officer

    Jan 2022 - May 2022

  • Interim Programme Support Officer

    Dec 2021 - Jan 2022

  • Senior Project Support Officer

    Aug 2021 - Dec 2021
• 

  Magentus

  May 2022 - now

  Project Manager