Maxie Chapman

Experience

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  Chivas Discotheque

  May 2012 - Aug 2012

  Resident DJ

  Summer job. Played a constant flow of new and old music to meet requirements for a diverse customer base Took song requests and ensured I worked them into my set Conscious of, and provided for, various international musical Assisted behind the bar when required, including making and serving drinks

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  Next Group PLC

  Sept 2012 - Mar 2013

  Apprentice

  Worked primarily on the shop floor and in stock roomsConsistently delivered a high level of customer serviceAssisted customers in locating exactly what they were looking forOperated tills and handled transactions on a daily basis Worked at the front of shop and fitting room service Provided regular course work and completed training and tests on safety laws, legislation laws, etc. Ensured goods were displayed in an attractive and accessible fashionHandled cash whilst working at the store checkout. Show less

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  La Cabana Restaurant, Puerto Pollensa

  Apr 2013 - Jun 2015

  Kitchen Assistant

  Summer job.Prepared and served drinks in a friendly, timely and professional mannerAssisted in preparing and serving foodEnsured customers are satisfied during their visit to the restaurant and attended to their needs in a friendly, professional manner Maintained and ensured the kitchen was clean and tidy at all times

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  Kognitive Marketing

  Jun 2015 - Dec 2018

  Progressed from a sales rep to a regional manager within a short period of time and was tasked with a region that had struggled for years. Built up the team by recruiting, training and coaching a team of event supervisors and field marketing representatives to ensure the development and execution of an acquisition program within the space of just a couple of months. Built relationships with store owners and managers to allow access into all stores within the region on a regular basis. I would lead daily and weekly meetings with employees, produce daily and weekly metric reports for my Account Manager as well as weekly and monthly metric reports for CTB clients which would then be discussed in weekly phone meetings. Show less I would be responsible for coaching a team of 4-8 Field Marketing Representatives while ensuring to continue to produce my own results. This involved having daily calls with the regional manager to set targets for both myself and the representatives on my team that day, setting goals for me to achieve different metrics dependant on each representative. I would track and report all daily results from the store I was working in. I would be responsible for creating a positive relationship with the client and retrieving feedback from them each week to help us strive forward and improve. I would also be responsible for setting up event materials. (signs, banners, flyers, etc.,) and piloting new pitches and approaches. Show less

  • Field Sales Manager

    Dec 2015 - Dec 2018

  • Event Supervisor

    Sept 2015 - Dec 2015

  • Field Marketing Representative

    Jun 2015 - Sept 2015
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  Millennium 1 Solutions

  Dec 2018 - Apr 2019

  Floor Support Agent

  Worked on a program involving credit card services, answering incoming cardholders phone calls while valuing their time by maintaining call flow and ensuring first call resolution. Assisting customers with a variety of requests such as balance transfers, product switches troubleshooting decline and error codes, etc,. Was also given more responsibility as a floor support agent in my last two months working there, where I would assist any other agents that had questions while taking calls or if they had escalations I would hop on the call to diffuse the members frustration and handle the situation. Show less

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  Connect6 Group Inc.

  Apr 2019 - Oct 2019

  Account Manager

  Recruit, train and manage a sales team of Sales Managers, Event Supervisors and Field Marketing Representatives that are located over 3 different regions selling credit cards within retail locations. Developing and maintaining new and old relationships with stores and clients to increase business for both ours and the clients companies. Meet weekly sales and recruitment targets. Lead daily and weekly meetings with employees, produce daily and weekly metric reports for the CEO as well as weekly and monthly metric reports for CTB clients. Worked with counterpart department such as recruitment, HR, payroll, etc., to fulfill program needs. Show less

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  HighLife Cannabis

  Sept 2020 - now

  • Retail Store Manager

    Jun 2023 - now

  • Budtender

    Sept 2020 - Jun 2023