Justin Schlueter

Experience

• 

  Thrivent Financial (Through TEK Systems)

  Apr 2004 - Sept 2004

  Technical Support Specialist

  Supported nationwide Financial Representatives with over the phone Software and Computer Support.Participated on the Software Release Deployment Team.

• 

  Air Wisconsin Airlines

  Sept 2004 - Jan 2011

  Provide third level hardware support, supporting 325 workstations, 45 printers and scanners. Create Standard PC Images to be used company wide. Track and maintain and accurate inventory of all technology. Also administered the Siemens PBX Telephone System and AVST Voicemail System. On-site and remote support with two additional airports. Train IT Staff and end users on Hardware and Software. Recommend cost cutting processes using creative thinking. Communicate with Vendors for Scheduling projects and negotiating prices. Aid in the development of the Busintss Continuity and Disaster Recovery Plans. Also part of the Disaster Recovery Team. Project Management duties such as, Phone System implementation and new Airport Station Setups. Show less

  • PC Technician II

    Nov 2008 - Jan 2011

  • PC Technician

    Jun 2006 - Nov 2008

  • IT Support Specialist

    Sept 2004 - Jun 2006
• 

  Appleton Neighborhood Voice

  Apr 2008 - May 2013

  Technical Director
• 

  Kimberly Area School District

  Jan 2011 - Dec 2022

  Support over 1,800 Desktop/Laptops, 2,900 Chromebooks, 80 Mac Devices, 200 Printers, 700 iOS/Android Devices. Accurately track inventory of over 11,000 active assets. Oversee three Computer Technicians and provided training to them to keep up to date on Technology and the ability to support our Staff and Students. Backup/Assist Network Engineer when needed. Also have the opportunity to do Project Management for the implementation for 1:1 Chromebook in our Grades 5-8, Help Desk Software, Mobile Device Management along with many other projects. Show less

  • Application Specialist

    Aug 2015 - Dec 2022

  • Computer Technician II

    Jan 2011 - Aug 2015
• 

  University of Wisconsin Oshkosh

  Dec 2022 - now

  Technical Integration Engineer II

  Administrator of Google Environment. Manage Chrome devices, policy management and account management. Azure Single Sign-on (SSO) Integrations. Perform product updates and monitoring of Cisco Secure Endpoint Environment Account management using Active Directory, Azure AD, Office 365 and Google. Create and document internal standard work processes. Create and document end user documentation. Provide third level hardware and software support.