Tom Srsich

Tom Srsich

Tech Support

Followers of Tom Srsich646 followers
location of Tom SrsichSilverthorne, Colorado, United States

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  • Timeline

  • About me

    Let me plan your dream vacation. Around the world or here at home! Theme Park, Cruise, Adventure. My Service is Priceless, with never a cost to you.

  • Education

    • Wantagh High School

      1973 - 1977
      Regents Diploma
    • Stony Brook University

      1977 - 1981
      BA Social Science
    • University of Denver

      1990 - 1992
      Masters Computer Information Systems
  • Experience

    • Columba Systems (Acquired by Aiera)

      Jan 1987 - Jan 1990
      Tech Support
    • Evolving Systems

      Jan 1992 - Jan 1995
      Technical Support Engineer

      Onsite and remote installations of VRU and Telco billing software. Wrote remote system monitoring tools. On-site consulting for VRU business unit. Project manager for network monitoring package that is implemented with IBM NetView 6000. Developer for fax program and time accounting system

    • JDEdwards and Co

      Jan 1995 - Jan 1997
      Technical Consultant

      Consultant for leading ERP product JDE World for the AS/400. Consultant for AS/400 security, databases, NetView and IBM MQSeries issues. Worked on AS/400 connectivity and OS upgrade issues. QA responsibilities for JDE One World distributed product. Hardware support responsibilities for open system architecture. Part of development team for web based call-tracking system

    • New Era of Networks

      Jan 1997 - Jan 2000
      Senior Technical Trainer

      Senior Technical Trainer. Responsible for training clients and consultants on architecting EAI solutions. Train users and employees on NEON's core products for EAI, IBM MQSeries Integrator and NEON's adapter products including how to code adapters for SAP, People Soft, BroadVision, Commerce One, XML, FIX, SWIFT, Oracle, MSSQL and DB2. Create and write courseware for EAI and coding classes. Generate ideas for increasing revenues (revenues up 50 % for last 2 quarters). Technical Support Analyst. Co-founded support group. Grew support department from 2 employees to 20. Responsible for support employee training program. Opened support centers in London and Sydney. Achieved group profitability goals and staff retention goals. Show less

    • Owner 2Tall Enterprises

      Jan 2000 - now
      President

      A consulting company who provides marketing and management assistance to business owners.Targeted sales growth for businesses in Home Health Care and Food Service.Composed start up documentation and market support for smart phone app development company.Owner operator of 3 Fantastic Sams family hair salons.Responsible for all areas of operation, from new store build out, grand opening, sales and marketing, customer relationships as well as managing vendor relationships and employee issues. Achieved sales in excess of $1 million. Grew each from losses to profitability.Worked with the franchisee as an elected official of the regional advertising group, including three years as the group president.In my role as owner I have purchased and sold businesses based on their profitability. Show less

    • Maxim Group (As Contractor) Denver, CO

      Jan 2000 - Jan 2001
      Consultant

      EDS IBM MQSeries Integrator Architect. Responsible for design and implementation of an integrated CRM solution merging data from Oracle, McHugh, Siebel, Epiphany, IBM Websphere and other applications to create a single customer view. The Architecture depended upon the ability to allow any application to be inserted into the design.

    • Into Your Hands

      Jan 2009 - now
      Board of Directors

      Into Your Hands improves rural communities of Uganda by developing financially sustainable solutions for affordable education. Into Your Hands achieves this by empowering local school communities to implement self-funding education programs; by providing resources for school infrastructure; and by supporting the development of school-based businesses through which students, educational staff, and community members achieve self-reliance and improved quality of life.

    • Learning Ally

      Aug 2016 - Dec 2017
      Production Coordinator

      I was privileged in my job to work with a wonderful group of volunteers to create audio books for Blind and Dyslectic students. We work together to produce books of outstanding quality on time and with great audio quality.

    • Dream Builders Travel Group

      Jun 2018 - now
      Your Travel Sherpa. I can help with Cruise, Theme Park or International travel planning
  • Licenses & Certifications

    • Disaster Recovery

      IBM Consulting
  • Volunteer Experience

    • Wish Grantor

      Issued by Make A Wish Colorado
      Make A Wish ColoradoAssociated with Tom Srsich