Owais Ali

Owais Ali

Followers of Owais Ali3000 followers
location of Owais AliLahore, Punjab, Pakistan

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  • Timeline

  • About me

    Restaurant General Manager at Pizza Online | Former General Manager at The Lost Tribe, RARE & Howdy Group | Expert in Sales Growth, Customer Experience, & Team Leadership | Certified Hospitality Professional.

  • Education

    • University of Bedfordshire

      2008 - 2009
      Master of Science - MS Business Administration and Management, General B
    • West Coast University

      2005 - 2008
      BBA Business and Management
  • Experience

    • KFC UKI

      Jan 2005 - Apr 2012

      Analyzing and planning restaurant sales level and profitability. Preparing reports at the end of the shift/week, including staff control, food control and sales. Setting budgets and agreeing them with senior management. Analysing financial data and making conclusions/business decisions. Involved in producing and analyzing year end financial accounts. Coordinating the entire operation of the restaurant during scheduled shifts. Managing staff and providing them with feedback. Responding to customer complaints. Recruiting, training and motivating staff of up to 32 employees. Ensuring that all employees adhere to the company`s uniform standards. Show less

      • Restaurant General Manager

        Jan 2006 - Apr 2012
      • Restaurant Floor Manager

        Jan 2005 - Nov 2006
    • REED

      Nov 2011 - Feb 2012
      HR Assistant

      recruiting and staffing logistics;performance management and improvement tracking systems;employee orientation, development, and training logistics and recordkeeping;assisting with employee relations;company employee communication;compensation and benefits administration and recordkeeping;employee safety, welfare, wellness, and health reporting; andemployee services;maintaining employee files and the HR filing system;assisting with the day-to-day efficient operation of the HR office. Show less

    • MCR (Pvt) Ltd Franchisee of Pizza Hut, Pakistan

      Nov 2012 - Dec 2016
      Restaurant General Manager

      ●Product Quality Management●Actively develop a workforce to achieve day to day sales targets●Effective local store marketing execution●Staff induction & training●Build morale of the team●Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labour cost objectives are met.

    • Cakes & Bakes Pakistan

      Jan 2017 - Sept 2019
      Area Sales Manager

      ●Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.●Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.●Participates in trade shows and conventions

    • Marvel Sport Garments

      Nov 2019 - Dec 2023
      Area Sales Manager

      ●Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs●Present sales, revenue and expenses reports and realistic forecasts to the management team●Identify emerging markets and market shifts while being fully aware of new products and competition status

    • Howdy Group

      Jan 2024 - Jan 2025
      Restaurant General Manager

      Responsible for overseeing the overall operations of a restaurant. This includes managing the staff, ensuring customer satisfaction, controlling costs, and impl inementing policies and procedures.

    • Pizza Online

      Jan 2025 - now
      Restaurant General Manager
  • Licenses & Certifications

    • Organization Structure, Change, and the Future of Management

      Saylor Academy
      Oct 2024
      View certificate certificate
    • Customer Service Foundations

      Project Management Institute
      Oct 2024
      View certificate certificate
    • TPWY

      Yum! Brands
      Oct 2013
    • Health & Safety

      Yum! Brands
    • LAR 1&2

      Yum! Brands
    • LAS

      Yum! Brands
    • Coaching and Developing Employees

      Project Management Institute
      Oct 2024
      View certificate certificate
    • Customer Service Fundamentals for Hospitality

      LinkedIn
      Oct 2024
      View certificate certificate
    • Operations Management Foundations

      Project Management Institute
      Oct 2024
      View certificate certificate
    • Sales Development

      The Coca-Cola Company
      Aug 2014