Jami Rodger

Experience

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  PANDALION

  Sept 1999 - now

  CEO

  Plans and directs all aspects of an organization's policies, objectives, and initiatives. Responsible for the short- and long-term profitability and growth of the company. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. May preside over board of directors.

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  Discovery Communications

  Sept 2003 - Sept 2004

  Sales
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  Best Buy

  Sept 2004 - Aug 2016

  Manager
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  Pacific Sales Kitchen, Bath & Electronics

  Sept 2012 - Aug 2016

  Specialty Sales Manager

  The Specialty Sales Manager provides a world-class customer experience and improve our efficiency as THE destination and authority for appliance technology products and services. The Specialty Sales Manager is accountable for managing the end-to-end operation of a Pacific Sales/Appliances specialty area within a Best Buy store in partnership with the General Manager. The Specialty Sales Manager provides work direction ensuring a world class employee and customer experience while driving exceptional business results. The Specialty Sales Manager is an expert in their respective department and applies holistic knowledge to drive profitable outcomes within their complex and diverse area. Responsible for managing all aspects of the customer experience within their respective area through all touchpoints with Best Buy inside and outside of the store. Engages customers using selling skills to build complex, connected solutions while maintaining a balance of high velocity and high service. Responsible for coaching sales team to ensure a high level of sales and job proficiency. Ensure quality performance and development conversations occur consistent with company rhythm. Responsible for providing clear direction and communications on sales priorities, plans, and goals within their department. Accountable for driving positive outcomes of key sales indicators within their department in support of store Revenue, Margin, and NOP goals Responsible for implementing sales business strategies and department specific plans at the direction of the General Manager and company priorities. Responsible for building sales schedules and managing labor real-time throughout the week where course-correction is needed. Takes ownership of merchandising, inventory/shrink, services, and other aspects of operations in department in close partnership with store management team to ensure specialty area meets stringent standards and company growth / brand expectations. Responsible for monitoring sales Show less

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  NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

  Aug 2016 - now

  Department Manager

  United States Department of Defense NEXCOM - Manages sales activities in assigned retail and/or mall services departments. Ensures department(s) are appropriately stocked, attractively displayed, and adequately staffed to achieve sales goals and service standards. Duties and Responsibilities: Responsible for department level execution of retail and/or assigned mall services business strategies, procedures, and policies. - Ensures department is fully stocked, and merchandise is attractively displayed; to include effective signing, accurate price marking, fact tags, etc. Adheres to corporate Visual Merchandising standards. Coordinates stock replenishment with backroom and procurement personnel. - Acts as stock replenishment expert. Ensures stock replenishment program for responsible departments is effectively executed. - Establishes and implements an effective customer relations program. Ensures service provided meets or exceeds NES standards and customer expectations. - Reviews department(s) merchandise stock structure, makes recommendations and provides information to Store Divisional Managers, Buyers, etc. regarding merchandise in-stock position, stock assortment, product saleability, local demand trends and requirements, etc. - Reviews daily sales reports. Recommends/initiates markdowns, as necessary. Provides input to Store Divisional Managers/Store Managers regarding departmental promotions, sales goals and budgets. - Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions. - Coordinates and implements departmental promotions and sales events with store operations, visual merchandising, and merchandise procurement associates. Provides post-promotion feedback to Buyers, Store Manager, etc. - Supervises, trains, and motivates assigned sales associates. Ensures subordinate associates are aware of sales goals, sales events, sales incentive programs, store policies. Show less