Tony Lim

Experience

• 

  PT Bank Sinarmas Tbk

  Feb 2009 - Jan 2013

  Branch Operation Supervisor
• 

  PT Bank Nationalnobu Tbk (NobuBank)

  Feb 2013 - Mar 2022

  Branch Operation Head

  - Monitor daily operations to ensure a free flow process, and also supervise the execution of daily tasks- Develop and enforce sound policies and structures for the growth of the company - Create a strong workforce by developing competent individuals in the banking operations team - Create and implement long term business plan to ensure continuity of business operations in the long run - Collaborate with heads of other units to develop best practices for successful banking operations - Delegate tasks to members of the operations team.- Coordinates the daily activities of the staff to provide efficient, accurate, and timely customer service. - Monitors internal audit controls to ensure the branch is operating within policies and procedures and maintains compliance with all laws and banking regulations. - Responds to branch operational issues and/or customer service needs of assigned branch; escalates to manager as needed. - Capable of handling all bank processes and transactions including lending, teller, and new account services etc. - Maintains operational signing and approval, wire transfer authority, network access as well as Business Continuity. - Maximizes customer service through training, motivating, and scheduling of employees. Lihat lebih sedikit

• 

  PT Bank Ina Perdana Tbk

  Mar 2022 - now

  Head of Operations