Pam Hargis

Experience

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  Retired

  Sept 1981 - May 2017

  Bank of America

  Senior financial executive has led high-profile, high-risk process and technology projects with national impact. Skilled at excellent cross-functional relationships and open lines of communication with executives, employees and customers. Recognized for leadership skills in Consumer and Small Business Banking, Fraud & Claims, project and process management. In addition, have extensive experience in Centers of Excellence, marketing, learning & organizational effectiveness, and bank mergers.

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  Bank of America

  Jan 2006 - May 2017

  Led Fraud & Claims system AGILE and DMAIC strategy with build of new technology tools, sustainment, user acceptance testing, and employee and customer readiness. Utilized financial acumen and cross-channel/bank experiences to identify and communicate business strategy, risk/reward tradeoffs, and performance objectives. Focused on customer expectations, associate needs and business requirements while leveraging multiple teams (tech, business, project, process, compliance, risk, policy) to deliver results on time and within budget. Show less

  • Fraud & Claims Process Design Executive

    Nov 2015 - May 2017

  • Bank of America Career

    Sept 1981 - May 2017

  • Mortgage Servicing Employee Readiness Executive

    Jan 2014 - Jan 2015

  • Fraud & Claims Systems Operations Executive

    Jan 2011 - Jan 2014

  • Consumer Bank Sales & Business Manager

    Jan 2006 - Jan 2011
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  Strategic Business Tactics, LLC

  Jan 2018 - now

  I work with clients who are ...• Business owners or professionals who are excited about the possibilities of achieving their short and long-term goals and acknowledge that while they know they need to get there, they are having trouble getting the wheels in motion. • Owners/Professionals realize they need help simplifying their operations and achieve work/life balance. They aren’t afraid to do the work to make this a near-term reality.• Business/job is going well, but may have plateaued. Seek inspiration and motivation to for themselves and/or their employees to be better communicators, are happier in their day-to-day work lives, and produce stronger results.• Businesses in the $1MM to $25MM gross revenue range as the owners typically where multiple hats and need outside guidance and perspective.• Business owner/professional is spending more time working IN the business versus ON the business and may struggle with attracting and/or retaining quality employees or employees may not be engaged, satisfied or productive.• Business owner wants to explore what an “exit strategy” could look like in the near or distant future. Show less

  • Business Owner

    Jan 2018 - now

  • President

    Jan 2018 - now
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  FocalPoint International

  Feb 2018 - now

  As a Certified FocalPoint Business and Professional Coach, I have extensive professional experience in several key areas associated with the development and growth of professionals, businesses and teams of all sizes including:Ø Strategic Planning and Process ImprovementØ Business DevelopmentØ Work/Life BalanceØ Training Development and DeliveryØ Employee Engagement and SatisfactionØ Marketing and Lead GenerationØ Sales, Service and Operations LeadershipOUR GOALClients achieve levels of success that they never imagined possible in their business.YOUR NEXT STEPIf you need help simplifying your work so you can achieve work/life balance and your business goals, but aren’t afraid to make this a reality or you want information about my workshops or training programs, contact me at phargis@focalpointcoaching.com to schedule a no-obligation appointment. I work with business leaders and entrepreneurs to radically increase revenues and improve performance and productivity by: * Creating a Vision and a Business Plan* Develop a program for Effectiveness and Growth within the organization* Coach and Train for SuperStar Sales People and Leaders* Execute the plan with entrepreneurs and executives to achieve personal and business goals at a higher level and faster pace than they could imagine on their own Show less My mission is to guide you to bring forth new possibilities never imagined! Eliminating uncertainty stress and frustration. Achieving balance in your life. Having clarity to take action. And that's only the beginning. You will experience freedom... the joy you seek... and thrive.I work with municipalities, start-ups, franchises, expansions, professionals & executives, sales teams, long-term companies and more!YOUR NEXT STEPIf you need help simplifying your work so you can achieve work/life balance and your business goals, but aren’t afraid to make this a reality or you want information about my workshops or training programs, contact me at phargis@focalpointcoaching.com to schedule a no-obligation appointment. I work with business owners and professionals to radically increase revenues and improve performance and productivity by: * Creating a Vision and a Business Plan* Develop a program for Effectiveness and Growth within the organization* Coach and Train for SuperStar Sales People and Leaders* Execute the plan to achieve personal and business goals at a higher level and faster pace than they could imagine on their own* Create an exit and vacation strategy so you can leave your business or take vacation when YOU WANT TO!* Develop leaders to manage the operations of the business and the success of your team Show less

  • Certified Business and Executive Coach, Trainer, & Public Speaker

    Mar 2018 - now

  • Business & Professional Accountability & Growth Coach

    Feb 2018 - now