Thanigaimani Muthumani

Experience

• 

  ICICI Bank

  Sept 2004 - Feb 2007

  Sr.officer - Collections

  Effective channel management skills which controlled delinquency in Trichy and Pondicherry area offices. First area to achieve target of all products in TN EMCT during FY 08-09.Managed 80 crores of retail assets in 4 districts on Tamil Nadu

• 

  HDFC Bank

  Mar 2007 - Dec 2007

  Dy.manager -Collections

  Field risk manager handling 73 crores of Two wheeler book size,17 collection agencies and 7 team managers reduced 30 DPD from 21.00% to 14.47% in a span of 5 months.

• 

  Cholamandalam Investment and Finance Company Limited

  Dec 2007 - now

  Heading Project Gallop, a top-notch collection system with 10X advantage compared to current one. This is the 3rd digital transformation in the company. Partnered with Salesforce.com to build the same. Project will deliver an effective system, flexible enough to bring in changes based on prevailing pandemic situation, hybrid tele-calling setup for higher caller productivity, all digital modes for collection, Interactive AI based Voice bot, Chatbot, Repo and legal module.Developed machine learning based models to give Early warning signal for predicting defaulters, Roll forward prediction and Repo vehicle sale pricing. Show less Spearheaded project LEAP-collections, a high level company’s digital transformation initiatives which empower it to be ready for future competitive and challenging environments. Effectively implemented and succeeded on hyper drive initiative done by McKinney to improve productivity on collection executive.Also successfully lead the below business enabler projects. Dealer PLUS : An all in one business management system for used car dealers to make them more organized which will help them to compete the organized giants. Gaadi bazaar: An100% free online market place focused towards providing a platform for the transporters, drivers and brokers/dealers, to buy or sell used commercial vehicles. Drive2decide: India’s first Test drive mobile application, a short drive in choosing your dream car. Mobile app –Collection: Eradicating physical cash receipt books with mobile app and Bluetooth printers which brought in full control on float money and kept the collection system risk free and online Show less

  • Head -Direct to customer - CSEL -Chola

    Jan 2023 - now

  • Head - Revenue - Gaadi Bazaar

    Sept 2022 - Dec 2022

  • Sr.AVP- Product Development

    Jan 2021 - Sept 2022

  • Asst.VP- Product development -Used Vehicle Finance

    Apr 2018 - Dec 2020

  • Dy.Genral manager - New initiatives and Projects

    Mar 2014 - Mar 2018

  • Asst. General manager - Projects and collection support

    Feb 2012 - Feb 2014

  • Sr. manager- Collections

    Dec 2007 - Feb 2012