Akash Dhamne

Experience

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  VDA Infosolutions Pvt.Ltd.

  Apr 2019 - Aug 2020

  Technical Engineer

  > Installation & troubleshooting of Different Software e.g. Citrix Client, Microsoft Products & Antiviruses etc. > VPN and other remote connectivity support e.g. Citrix web plugin, Citrix receiver, Cisco mobility connect. > Patching & compliance for Windows 7 and Windows 10. > Troubleshooting for windows 7,8,&10 OS. > Working on BMC remedy ticketing tool for Incidents & Service requests. > Monitoring for Az VMs & its resources. > Performing health checks of systems / Instances of VMs. > Troubleshoot and identify performance, connectivity, and other issues for the applications. Show less

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  Softenger

  Aug 2021 - Feb 2024

  Cloud Operations Engineer(Azure)

  > Experience of managing Microsoft Azure resources via Azure Portal.> Experienced to providing technical leadership for multiple delivery projects simultaneously> Monitoring strategy for visualization and analysis of data using Azure monitoring services.> Worked on Azure Portal IP Whitelisting.> Responsible for Patching activity for Dev, UAT, and Prod Linux & Windows servers manually.> Handling & resolving high complexity P1-P2 incidents & providing high-quality support to the client.> Remote login to Virtual Machines to troubleshoot, monitor and deploy applications.> Assist in incident management including problem resolution and tracking problems.> Experience on the ServiceNow, and Jira platforms for Incident Management; Manage the SLAs as per the requirements and coordinate with end-users.> Experience of monitoring & tracking problems & errors of AKS (Azure Kubernetes services).> Worked on CLI for AKS monitoring and troubleshooting.> Worked on monitoring RU consumption, Kubernetes Dashboard, Cosmos DB, My SQL DB, Mango DB> Maintains System documentation and logs. Show less

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  Blazeclan Technologies

  Feb 2024 - now

  Cloud Operations Engineer

  > Experience of managing Microsoft Azure resources via Azure Portal.> Experienced to providing technical leadership for multiple delivery projects simultaneously> Monitoring strategy for visualization and analysis of data using Azure monitoring services.> Worked on Azure Portal IP Whitelisting.> Responsible for Patching activity for Dev, UAT, and Prod Linux & Windows servers manually.> Handling & resolving high complexity P1-P2 incidents & providing high-quality support to the client.> Remote login to Virtual Machines to troubleshoot, monitor and deploy applications.> Assist in incident management including problem resolution and tracking problems.> Experience on the ServiceNow, and Jira platforms for Incident Management; Manage the SLAs as per the requirements and coordinate with end-users.> Experience of monitoring & tracking problems & errors of AKS (Azure Kubernetes services).> Worked on CLI for AKS monitoring and troubleshooting.> Worked on monitoring RU consumption, Kubernetes Dashboard, Cosmos DB, My SQL DB, Mango DB> Maintains System documentation and logs. Show less