Sanjeev Ranabhat

Experience

• 

  Enterprise Rent-A-Car

  Jun 2011 - May 2012

  Managemet Trainee (MT)

  As an MT, for the largest car rental company in the world, I learned and worked hands on from bottom up. Daily routine included proper car inventory, taking care of customers, maintaining relationship with existing partners in the area. Improved ESQI (Enterprise Standard Quality Index), measurement of customer satisfaction at the branch.Opened new business partners (body shops) in the area.Got recognition multiple times as "employee of the area" from our branch.Provided with excellent customer service, while increasing revenue for the branch. Show less

• 

  Honolulu Civil Beat

  Nov 2011 - Apr 2012

  Intern Reporter (SPJ)

  Society of Professional Journalism awarded internship opportunity with Honolulu Civil Beat. News articles can be found at http://www.civilbeat.org/author/sanjeev-ranabhat/

• 

  Office of Enterprise Technology Services, State of Hawaii

  Jan 2014 - May 2014

  The OETS is a brand new initiative to update its ERP systems and to monitor all IT projects happening throughout the State of Hawaii. The program was part of State of Hawaii and Hawaii Pacific University's Project Management class.Worked in a graduate-level team over 4-month period on five project phases: Initiation, planning, execution, monitoring and completion of the project.Researched/coordinated with the vendors for installation of new dual-communication link between devices. Created user manual and provided training to OETS office employees. Show less Transformation Internship Program(TIP), Department of Human Resource Development, State of Hawaii, Spring 2014 (4 months) : Created a web-based class registration system for state employeesPlayed a key role in Requirement Analysis, Requirement Management and communication with the stakeholders.Served as liaison between state employees and engineering students. Made frequent visits to the clients, built rapport and interviewed all the stakeholders for project planning and to determine needs.Worked on all SDLC waterfall method (Plan, Analysis, Design, development, integration, deployment, maintenance, evaluation) for the system in depth. Used extensive UML diagrams, Class diagrams using Rational Rose MS-Visio as design tools. Designed RESTful APIs, Database for the system.Help produce high-quality, secure and bug-free system using PHP and MySQL.Delivered final presentation to DHRD employees including state’s CIO about the system.Conducted user acceptance test. Created System Manual for the clients. As a change management expert, implemented “Plan-Do-Act-Check” worked closely with the State employees.Successfully completed TIP internship with DHRD, following all 5 processes of System Development Life Cycle. SPMP Involved in coding, managing, design, testing of the online class registration system. Show less

  • Transformation Internship Program

    Jan 2014 - May 2014

  • Transformation Internship Program: Department of Human Resource Development

    Jan 2014 - Apr 2014
• 

  Hawaii Pacific Teleport

  Oct 2014 - Jan 2016

  Satellite Communications Analyst/ Teleport Operations

  Worked directly with the stakeholders, engineers and customers to prompt their feedbacks, logged them and used to make better decisions.Implemented flow charts and system flow for the first time using MS-Visio. This reduced problem identification time by 30% Built and maintained excellent relationships with clients from different parts of the world. Communicated swiftly, clearly, and professionally at all times.Worked in a highly critical and confidential environment. Responsible for overall health of the teleport and the shelters, during the 12-hour shift.Daily shift checks and reports of circuits, servers, antennas and other vital machines for smooth operation of teleport. Address any circuit glitches or equipment failure immediately. Escalate issues in some cases. Respond to the phone calls and emails immediately. Participated and contributed in Teleport engineer meetings. Suggesting ideas and techniques to senior management for better solution of client’s needs such as upgrading new equipment.Designed and created database of circuits running through antenna to and from several machines.Performed Periodic Maintenance of the satellite-antennas and other vital machines. Show less

• 

  View Nepal Web Hosting P.Ltd.

  Jan 2016 - Jun 2016

  Project Manager/ Scrum Consultant

  Lead two e-commerce projects during six-month tenure. One project was completely done using Scrum methodologies. Held 2-day interactive class about Scrum Framework methodologies to the staff.Helped the developer team to understand and employ agile methodologies and practices. Helped transform the 15 year old company to adapt agile development.

• 

  CloudFactory.

  Sept 2017 - Feb 2018

  Project Manager

  As a PM, I coached aspiring Project Managers to become efficient in delivering projects, and become better leaders. I facilitated events and workshops for teams to work together to achieve strong relationships with the clients and the contractors.

• 

  Renegade Insurance

  Dec 2021 - now

  Associate Product Manager

  I lead a team of developers, designers, and quality assurance professionals to tackle complex problems in the industry. My primary responsibility is to identify and prioritize the key challenges faced by the organization and work collaboratively with the team to find solutions that are backed by data.To achieve this, I work closely with our customers to understand their pain points and gather feedback that informs our product development strategy. I also keep a pulse on the industry by monitoring trends and staying up-to-date with the latest Insuretech developments.Through my leadership, I encourage cross-functional collaboration and foster a culture of continuous improvement. We work in an agile environment, constantly iterating and testing our solutions to ensure they meet the needs of our customers and exceed their expectations. Show less