
George Leute
Assistant Manager

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About me
Business and Operations Manager, Team Leadership, Customer Service Leadership
Education

Eastern Washington University
-Bachelor's degree Business Administration and Human Resource Management
Experience

Walmart
Aug 2011 - Feb 2016Assistant Manager• Led essential day-to-day store operation meetings with a team of 16 department and shift managers • Conducted consistent meetings with a team of 50 associates to clarify priorities and sustain high morale• Recruited 200 new associates within a 5-year period and coordinated all interviews• Facilitated annual performance evaluations and coached employees on career growth opportunities• Utilized internal systems to track scheduling, attendance, and inventory management• Managed multiple vendors and maintained all store facilities, equipment and safety requirements Show less

Comcast
Feb 2016 - Jul 2017Customer Service Supervisor• Fully staffed a new facility within 8 months, infusing it with an extremely positive work culture• Supervised a team of 15 account executives responsible for handling numerous customer service calls• Managed schedules, conducted interviews, and wrote mid-term and annual performance reviews• Analyzed day-to-day productivity and quality metrics to identify opportunities for improvement• Mentored agents to improve their customer service skills and helped them excel in their roles Show less

BBIS Berlin Brandenburg International School GmbH
Aug 2017 - Jul 2018Student Supervisor• Supported 70 students at this prestigious boarding school with various academic, social, and life topics• Coordinated engaging extracurricular development activities to enrich the student experience • Helped build a curriculum to support the unique academic needs and life challenges of boarding students

Walmart
Feb 2019 - May 2019Customer Service Representative• Trained sales associates in customer service strategies and several company policies/procedures• Ensured high levels of customer satisfaction and tactfully addressed any complaints or concerns• Processed sales transactions, led merchandising activities and maintained a safe work environment

LEON Baustoffe
Aug 2019 - Nov 2020Business Development Manager• Identified opportunities to enhance company brand awareness in the German and Greek markets• Led prospecting efforts and built/maintained successful relationships with existing clients• Served as a brand ambassador at construction events to promote the company's products and services

Berlin Cosmopolitan School
Nov 2020 - Jan 2022International Student Educator• Took on instructional role for this top international school hosting 350 students from around the world• Work in a multi-lingual environment and ensure superior levels of diversity, belonging, and inclusion• Lead a series of extra-curricular clubs and events to enhance the overall student experience

Career Path Services
Apr 2022 - Sept 2022Business Services Consultant• Engaged with employers to come up with effective hiring, recruiting and retention solutions• Planned, facilitated in-person and virtual events including networking sessions and job fairs• Researched and developed strategies to help employers navigate a challenging labor market

UPS
Sept 2022 - nowAccount Executive• Manage a portfolio of clients in business-to-business within a specific geographical area• Build relationships with key stakeholders and generated revenue across all products and services• Explore and cultivate potential clients in order to meet monthly sales targets
Licenses & Certifications
- View certificate

Microsoft Excel (Office 2016)
MicrosoftMar 2021 - View certificate

Microsoft Word (Office 2016)
MicrosoftFeb 2021 - View certificate

Microsoft Outlook (Office 2016)
MicrosoftFeb 2021
Volunteer Experience
Lifeguard Volunteer
Issued by American Red Cross on Jun 1992
Associated with George LeuteSki Resort Volunteer
Issued by Special Olympics on Dec 1993
Associated with George LeuteVolunteer
Issued by Comcast on Sept 2016
Associated with George Leute
Languages
- grGreek
- enEnglish
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