Roberto Bossi

Experience

• 

  Nerviano Medical Sciences

  Jan 2003 - Dec 2009

  Scientist

  Structural Chemistry Lab, X-ray protein crystallography for structure-based drug design.Responsible for lab equipment (HW & SW): X-ray generator, imaging system for protein crystals, liquid handlers, X-ray diffraction data collection and processing.Set up an automated procedure for cloning, expressing and purifying sets of recombinant proteins.

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  Tecan Italy

  Dec 2009 - May 2016

  Application Specialist - Biopharma

  Implementation of automated protocols in the fields of genomics, microbiology, compound management and many more.On-site user training, product demos and all-round customer support.

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  Tecan

  Jul 2016 - Aug 2021

  Monitoring and assessing the technical know-how of EMEA distributors (sales reps, application specialists) with regard to scientific background, product understanding and application development.Implementing training programs to address the knowledge gaps: global events, ad-hoc training sessions (either on-site or web-based), webinars.Constantly supporting EMEA distributors to evaluate and qualify prospects for automation projects; visiting public and private laboratories for workflow analysis and feasibility studies followed by design, quotation and presentation of suitable solutions for process automation.On-site application support for select projects. Show less

  • Application and Training Manager EMEA Distributors

    Apr 2019 - Aug 2021

  • Application & Service Support Specialist Distributors EMEA

    Jul 2016 - Mar 2019
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  BD

  Aug 2021 - now

  Diagnostic Solution Expert, EMEA

  Training Development and Delivery: Responsible for developing and delivering impactful training programs (face-to-face, virtual, and blended) and resources for EMEA application specialists, enabling them to effectively utilize microbiology lab automation, blood cultures, and informatics solutions.Specialist Support and Coaching: Empowering specialists through expert support and coaching.Workflow Optimization: Assessing and optimizing clinical microbiology lab workflows through Lean-based onsite events.Training Program Management: Responsible for managing and tracking EMEA training programs efficiently using the LMS platform.Stakeholder Collaboration: Building strong relationships with local, regional, and global stakeholders (Marketing, Sales, Service) to drive project success, streamline operations, and improve the experiences of internal teams and customers. Show less