Joshua Grider

Experience

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  U.S. Security Associates, Inc.

  Feb 2010 - Jan 2012

  Supervisor

  • Manage performance and development of 21 employees on a 24/7/365 schedule for a Fortune 500 Department of Defense contractor. • Administer and maintain D.O.D Secret Security clearances• Create and implement operational excellence strategies• Develop and implement onboarding and continual training programs

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  Lincoln Financial Group

  Jan 2012 - Jun 2016

  Project Manager: Special Projects | Retirement Plan Services

  • Manage all aspects of Retirement Plan Services projects (business cases, scope, schedule, human capital, cost, risk/issues, QA/UAT training/communications, product roadmaps)• Manage Retirement Plan Services Integrated Reporting Program (IRP)• Act as a product owner for SaaS vendor technology roadmap• Develop product and enterprise process to transition Plan Sponsors, Third Party Administrators (TPA’s) and Advisors to enhanced Loan & Vesting offerings

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  Newport Group

  Jun 2016 - Oct 2019

  Manager, Recordkeeping Platform

  • Manage employees and processes for teams responsible for; project management, product design, workflow software development, QA, UAT, functionality implementation, system training and application support• Product owner for the core recordkeeping system consisting of five user interfaces including; mainframe terminal, Internal GUI, IVR, SQL database and 18 branded Plan Sponsor and Plan Participant websites• Scrum Master and Application Support Manager for enterprise workflow management system• Manage relationship with recordkeeping software vendor (SaaS model)• Develop and maintain multiple technology and operational strategy roadmaps (private label) Show less

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  Zennify

  Oct 2019 - Sept 2020

  Manager, Web Services

  • Manage employees and performance for teams responsible for; business analysis, project management, Salesforce consulting, Salesforce development, and custom web development. • Project Director for both internal and external client facing projects. • Create and maintain employee development, annual review, and retrospective processes

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  Oracle

  Sept 2020 - now

  Manager, Global HR Services

  • Manage employees and performance for teams responsible for; operational, policy, and application support during the Hiring phase of the employee life-cycle• Global & Regional Process Owner (GPO/RPO) driving continuous improvement and operational standards globally and across functional area’s• Centralize and continuously improve services within the America’s region (North, Central & South America)• Regional Process Owner for Engagement (alignment, D&I, fun) in the America’s region