Neil Foiles, PMP

Experience

• 

  HP

  Jan 2000 - Jun 2012

  The mission of the Solution Excellence Office is to identify potential solution risks that could impact business success for both HP and our customers. We develop a Six Sigma based Solution Improvement Plan to mitigate these risks and improve account stability, aid growth, drive systemic HP quality improvement and extend customer partnership at an executive level. Provide account / project management and technical consulting for Mission Critical HP BladeSystem, Storage/SAN, Tru64 UNIX, and Linux environments to maximize availability. Promote HP BladeSystem and Storage Services, working closely with Sales and Channel partners. Participate in the development, delivery and mentoring of new proactive services. Deliver remote technical software support for Mission Critical Tru64 UNIX and Linux customers. Manage escalation of complex business critical issues, develop action plans and engage resources to facilitate rapid resolution. Document delivery processes and procedures, which were distributed to customers throughout North America.

  • Business Segment Manager - HP Solution Excellence Office

    Nov 2010 - Jun 2012

  • Account Support Manager

    Jun 2007 - Oct 2010

  • Technical Account Manager

    Jan 2000 - Jun 2007
• 

  Hewlett Packard Enterprise

  Jun 2012 - Oct 2023

  Engineering Program Manager

  In conjunction with global integrated readiness teams, provides architecture and design, operations process engineering, consulting and project management to Service Delivery Guide projects associated with new product or new service introductions. Also manages the lifecycle of the Service Delivery Guide projects ensuring deadlines are achieved and day-to-day service deliverables take place as required and modified/sustained as needed.

• 

  Love In the Name of Christ

  Feb 2024 - now

  Ministry Coordinator