Syed Mostafa

Experience

• 

  Fry's Electronics

  May 2006 - Mar 2008

  Sales Supervisor

  • Manage 10 employees.• Monitor display accuracy and appearance to implement promotions.• Ensure product is displayed correctly and place orders to maintain stock.• Recognized as an Employee of the Month two times • Drive and exceed sales goals; ensure the accuracy of promotional presentations.• Coordination of operational tasks: merchandising, event set-up, transfers, RTV's.• Coach associates consistently deliver effective selling behaviors.

• 

  Self-employed

  May 2008 - now

  Technical Solutions Consultant

  • Provide installation, removal, and troubleshooting for both hardware and software on the Windows Desktop system for personal and Business uses.• Perform technical, operational, and training support to users of personal computers either by phone or using team-viewer (for out-of-state or out of the country) or on-site for PC desktop hardware or software.• Install and test personal computers, printers, and other peripherals on the existing LAN/Wireless network, and configure the operating system and another application program as per the client’s request.• Yearly diagnosis of the computer system and perform necessary cleanup or extra backup for the client as per their request. • Install and troubleshoot “Zoom”, and “Go-to-meeting” for the online meeting. • Install a Security system for the business and set up the remote viewing software for the client to monitor the business location 24/7. Show less

• 

  BrandsMart USA

  Sept 2009 - now

  • Worked on a team that managed over $70 million in sales. • Identified and implemented a 5% revenue growth strategy by collaborating with a team and successfully. • Coordinates the utilization of support staff to achieve effective and efficient services. • Monitors department inventory and orders on time to ensure proper inventory level for sale.• Maintains professional development.• Ensure compliance with legal policies and procedures. • Supervises staff by interviewing, hiring, orienting/training, and conducting performance evaluations. • Provides recommendations for disciplinary actions up to and including termination.• Coordinate sales and delivery teams to complete assigned tasks on time.• Help customer service to troubleshoot the “Dispatch-track” for routing daily installation and delivery• Assisted the store manager in the store's daily operation (occasionally assuming store responsibility in his absence).• Recognized as a Manager of the Quarter multiple times. • "Master certified" by SONY for their products for 2014, 2015, 2016, 2017 & 2018. Show less

  • Store Manager

    Apr 2024 - now

  • AV Manager / Assistant Store Manager

    Sept 2009 - Apr 2024