Jeffrey Fariss

Jeffrey Fariss

Information Technology Technician

Followers of Jeffrey Fariss757 followers
location of Jeffrey FarissForest, Virginia, United States

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  • Timeline

  • About me

    Senior Engineer, IT Operations at Centra Health

  • Education

    • Central Virginia Community College

      2016 - 2018
      Associate's degree Computer Electronics and Networking
  • Experience

    • Central Virginia Community College

      Aug 2016 - Jul 2018
      Information Technology Technician

      Respond to information technology work requests primarily involving routine user assistance and support for computer software, hardware repair, maintenance, and provide support for audio/visual equipment. Develop documentation including user tips and instructions, and procedures to streamline tasks performed by other Information Technology staff. Document problem resolution/status and forward more complex issues to higher-level staff. Install computers and associated peripherals and perform routine software upgrades. Serve as a member of the Information Technology team and assist other Information Technology staff in problem resolution and in the coordination/completion of information technology projects and tasks, including but not limited to lab reloads, hardware upgrades, and audio/visual setup. Show less

    • Lynchburg Police Department

      Jul 2018 - Sept 2019
      Network Administrator

      Performing operational support for the departments use of local area network resources, including server administration, Internet access, desktop support, remote access services, telecommunications support and enterprise application support.

    • Centra Health

      Sept 2019 - now

      Mid-Level Tier II advanced work supporting team members on IT Operations Engineering team including: Purchasing/Acquisitions, Implementation, Data Backup and Monitoring, Software and Maintenance, Contract management, Vendor management, Reporting KPIs, and Regulatory ComplianceAdvance support for technical infrastructure hardware, healthcare technology/system software components for the end user communityPrioritizes tasks/solutions assigned to IT Operations Engineering teamAcquires Team Lead for quotes and pricing of hardware, software, licensing etcLeads in key project reviews as part of the process to ensure infrastructure requirements are clearly communicated/project timelines are implemented accordinglyTechnical coordinator for new construction projectsMonitor/maintains enterprise hardware availability on defined service levelAppraises project task implementation planning/infrastructure/healthcare technology maintenanceResponsible for the forecasting, implementation/identification of resource requirements for wired/wireless network systems high complexityResponsible for the configuration/maintenance the following network environments: Local Area Networks, Wide Area Networks, IT platforms for Clinical systems, Client Platform device management systems, Telehealth infrastructure/devices, Blade/RackMounted Server Systems, and Healthcare Technology PlatformsMaintain network/telephony physical support of + remote sitesLeads infrastructure/healthcare technology projects assigned by the Manager / Team Lead of IT Operations EngineeringOccasionally directs other team members with day to day tasks of the IT Operations Engineering teamThis person will contribute to the knowledge transfer across the Service Desk and ensuring quick resolution to infrastructure escalationsIs responsible to assist with these services related to physical infrastructure and healthcare technology hardware Show less The IT Operations Engineer has advanced troubleshooting and service desk support experience. This person will contribute to the knowledge transfer across the Service Desk and ensuring quick resolution to infrastructure escalations. Is responsible to assist with these services related to physical infrastructure and healthcare technology hardware. Purchasing & Acquisitions, implementations, contract negotiations & reviews, maintenance contracts, inventory management, vendor service management, executive support, reporting & KPI’s and regulatory & compliance. Show less

      • Senior Engineer, IT Operations

        Aug 2023 - now
      • Engineer, IT Operations

        Jul 2021 - Aug 2023
      • Technician System Support

        Sept 2019 - Jul 2021
  • Licenses & Certifications

    • Aruba Certified Switching Associate V1 (ACSA)

      HPE Aruba Networking
      Jul 2023
    • HPE Aruba Networking Certified associate - Switching

      HPE Aruba Networking
      Jul 2023
      View certificate certificate
    • Cisco Certified Entry Networking Technician (CCENT)

      Cisco
      Apr 2019
  • Honors & Awards

    • Awarded to Jeffrey Fariss
      Cougar Award Central Virginia Community College Nov 2017 The cougar consists of a part time staff, and a full time staff recipient. The recipients are nominated and a committee votes on one part time staff employee and one full time staff member for the award. A recipient is nominated based on outstanding performance as an employee of the college.
  • Volunteer Experience

    • Captain

      Issued by Forest Volunteer Fire Department on Dec 2019
      Forest Volunteer Fire DepartmentAssociated with Jeffrey Fariss
    • Second Lieutenant

      Issued by Forest Volunteer Fire Department on Jan 2017
      Forest Volunteer Fire DepartmentAssociated with Jeffrey Fariss
    • First Lieutenant

      Issued by Forest Volunteer Fire Department on Jan 2018
      Forest Volunteer Fire DepartmentAssociated with Jeffrey Fariss
    • Firefighter

      Issued by Forest Volunteer Fire Department on Nov 2012
      Forest Volunteer Fire DepartmentAssociated with Jeffrey Fariss