
Joao Vitor Soares
Administrative Assistant

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About me
Executive Sales B2B | Foreign Trade | Comex | Logistics | Import & Export | Sales
Education

Universidade Anhembi Morumbi
2022 - 2024Graduação Comércio Exterior.webp)
Universidade Paulista (UNIP)
2012 - 2016Graduação Publicidade e Propaganda
Experience

Continental
Nov 2009 - Mar 2012Administrative AssistantAutomotive Industry in Guarulhos/São Paulo• Provide assistance to the Human Resources and Personnel departments, assisting with tasks related to people management and internal processes.• Receive and organize documents, ensuring their proper classification and secure storage.• Control and organize the file, ensuring easy access and retrieval of documents.• Monitor the document signing and approval process, ensuring they are properly completed within established deadlines.• Perform data entry and document scanning, ensuring their accurate input and registration in the appropriate systems. Show less

CrossRacer
Mar 2012 - May 2017• Conduct market analysis and identify business opportunities.• Define product positioning strategies in the market.• Evaluate sales performance and achieved results.• Develop and track commercial proposals.• Contribute to achieving and exceeding revenue targets, sales volume, and market share.• Monitor audits conducted by regulatory bodies and airlines.• Conduct follow-up meetings with clients and prospect new customers.Challenges in the industry:• Analyze and ensure the correct submission of the necessary documentation for the transportation of dangerous goods via air mode.• Raise awareness about the importance of dangerous goods courses and ensure internal employee training control for contract renewal with airlines. Show less • Provide support to the marketing and sales departments.• Collaborate in the development of the company's strategic and operational plans.• Work together with the marketing and communication team in the development of sales support materials.• Update and record daily activities in the CRM system.• Establish direct relationships with public agencies responsible for Dangerous Goods and AVSEC matters, as well as coordinate and communicate with the ANAC (National Civil Aviation Agency).• Hire temporary instructors for specific trainings.• Prepare statistical and administrative documents and reports, providing support to the Technical Management.• Issue invoices and payment slips.• Manage the purchase of air tickets.• Schedule instructors for different demands.• Provide cost estimates for instructor travel expenses.Key initiatives:• Schedule trainings to meet internal and external customer demand.• Collaborate with the IT team in the implementation of an internal control system for certificates and digitized documents, as well as the integration of the website with the course schedule for standardization of the sector. Show less • Provide customer support through phone, email, Skype, or mobile, ensuring efficient and quality assistance.• Thoroughly verify documents related to Dangerous Goods | AVSEC courses, ensuring compliance and accuracy of information.• Conduct research and surveys to identify the needs of current and potential customers, enabling a more targeted and personalized approach.• Receive and organize documents, ensuring an efficient and organized workflow.• Manage physical and digital archives, facilitating access and retrieval of documents when needed.• Digitize physical documents, promoting the reduction of paper usage and optimizing physical space. Show less
Sales / Administrative Coordinator
Jan 2016 - May 2017Administrative Assistant
Jul 2012 - Jan 2016Trainee
Mar 2012 - Jun 2012

Mulligans of Sandymount
Jun 2017 - May 2021• Hire and train Kitchen Porters to assist with kitchen activities.• Maintain inventory control and make purchases to replenish supplies.• Supervise all kitchen areas, ensuring efficient operations.• Complete internal controls, such as temperature logs and expiry date records, in accordance with sanitation regulations.• Monitor health inspections to ensure compliance with requirements.• Ensure the quality and standardization of dishes served.• Prepare and present dishes according to the established menu. Show less
Administrative Assistant / Sous Chef
Sept 2019 - May 2021Chef de partie
Jun 2018 - Sept 2019Kitchen Porter
Jun 2017 - Jun 2018

Dom Gourmet Fast Food
Nov 2020 - Jul 2021Owner PartnerDelivery Gourmet - Dublin/Ireland• Founder of "Dom Gourmet Fast Food," a gourmet delivery company based in Dublin, Ireland, which was established in November 2020 during the pandemic, recognizing the growing demand for take-away services and the opportunity to offer gourmet meals delivered to homes.With my previous experience in administration and kitchen management, I sought integrated solutions for the restaurant's financial management, implementing a proprietary system to control all operations, from recipe creation and supplier negotiations to inventory management, delivery logistics, menu development, and strategic partnerships with influencers to promote and strengthen the company's brand.Currently, the company is fully operational in Ireland and was sold in July 2021 when I decided to return to Brazil.If you are seeking innovative ideas or solutions for the gourmet delivery sector, feel free to get in touch. I am available to share my experience and knowledge gained from this entrepreneurial journey. Show less

Don Cordelli - Gastro Bar
Jul 2021 - Feb 2022Owner partner• I am a co-owner of "Don Cordelli Gastro Bar," an establishment located in São Paulo, Brazil, which was inaugurated in September 2017. In 2021, I had the honor of being invited to assume the role of managing partner in the company. From the beginning, our aim has been to offer a unique gastronomic experience, combining a cozy atmosphere, a diverse drink menu, and delicious dishes. As a managing partner, I have been responsible for various aspects of the business, including financial management, marketing strategies, supplier selection, inventory control, and ensuring quality customer service. Show less

InterX Logistics
Feb 2022 - May 2024Sales Account Executive• Understand the needs of both internal and external clients and offer appropriate services.• Develop and implement sales strategies to drive results.• Perform quality analysis of services provided, ensuring high levels of customer satisfaction.• Focus on converting new accounts and improving customer satisfaction and retention.• closely monitor the import and export process, ensuring efficient flow.• Provide quotations for international sea, air, and road freight.• Select clients for visits in designated areas.• Analyze and identify the best logistics to meet customer needs.• Identify customer problems, dissatisfaction, or complaints and escalate them to management for resolution.• Identify service or business opportunities and communicate them to management for analysis and possible solution development.• Maintain effective communication with other departments, especially operations, to ensure proper customer service.• Attend to leads and prospects, both actively and passively, and reactivate inactive customers, establishing business relationships and understanding their needs. Show less

Savino Del Bene
May 2024 - nowSales Account Executive• Negociação com agentes internacionais para garantir melhores condições de frete.• Elaboração de cotações personalizadas, considerando custos e prazos.• Análise de opções de transporte (marítimo, aéreo, rodoviário) para soluções logísticas eficientes.• Monitoramento de fornecedores, buscando o melhor custo-benefício.• Estabelecimento de parcerias estratégicas para otimização de processos.• Colaboração interna para garantir serviços dentro dos padrões acordados.• Análise de tendências de mercado e melhorias nos processos operacionais.• Identificação de novas oportunidades de negócios e serviços.• Seleção de clientes para visitas, focando em fortalecer relações e gerar oportunidades. Show less
Licenses & Certifications
- View certificate

Empretec
Sebrae-SPApr 2016 - View certificate

Técnicas de Fechamento de Vendas
LinkedInAug 2022 - View certificate

Logística, Marketing e Vendas
Senac São PauloJul 2012 - View certificate

Dangerous Goods Regulations
Lufthansa Cargo AGMar 2015 - View certificate

Técnicas de Persuasão em Vendas
LinkedInAug 2022 - View certificate

Como Vencer a Procrastinação
LinkedInAug 2016 - View certificate

Tecnologia e Inovação
Unifox MBAJul 2015 
General English - Ireland
Dublin College of Advanced StudiesDec 2017- View certificate

Dangerous Goods Regulations
CrossRacerMar 2015 - View certificate

Infection Prevention Control for Tourism Businesses Course
Fáilte IrelandAug 2020
Volunteer Experience
Assistente geral
Issued by Street Store - Official on Jun 2016
Associated with Joao Vitor Soares
Languages
- inInglês
- poPortuguês
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