Braulio Benitez

Experience

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  Target

  Mar 2006 - Jul 2016

  • Perform leader on duty (LOD) reponsibilities; model and encourage guest service behaviors, respond quickly to guest requests, ensure all areas of the store are in stock and zoned to grow sales, coach and recognize team member performace and monitor and respond to hourly sales, guest traffic, service metrics, team and guest safety incidents, payroll and key operations. • Support ETLs to dive store issues and identify the root causes within their busines• Drive improvements in current operational focus areas using the operations hours provided by headquarters• Collaborate with the STL to ensure weekly self-assessments are completed and retained, and issues identified are followed up on• Manage new rollouts and deliver timely and accurate operational changes; develop and implement solutions to rollout problems• Partner with the ETL who owns backroom processes to drive process improvements in backroom location accuracy and trailer lead time• Partner with Client Support Center (CSC) and operational specialists to escalate concerns and resolve systems issues; ensure team members are trained on the proper procedures for logging and following up on systems issues.• Manage the daily operations of the backroom teams• Ensure quality assurance/product safety recalls are pulled from the sales floor and backroom• Lead team to ensure all required recall signing is set throughout the store.• Lead team to ensure presentation and signing are consistent with company guidelines.• Deliver consistent in-stocks through accurate merchandise, pull-push and presentation.• Evaluate the Shortage Indicator Tool to consistently identify shortage trends in key areas • Analyze trends and data to ensure productivity measurements are improved from actual to last year.• Ensure all store operational processes are executed correctly Show less • Lead team to use proper tools to ensure in-stocks are maximized through daily replenishment and pulls are completed in a timely manner.• Manage and train team members to achieve sales and service; coach team to apologize to guests for delays and out-of-stocks.• Lead teams to ensure all required recall signing is set on the sales floor.• Ensure the team is following ordering guidelines, utilizing System-Assisted Ordering processes when placing orders and creating partnerships with DSD vendors to maximize in-stocks; train as a backup for Order application.• Walk with pest management vendor during service visits and partner to eliminate pest activities.• Ensure the execution of all food safety and regulatory requirements as outlined in food safety leadership best practice.• Ensure the Electronics team puts guest service first, can speak to the Electronics Trade-in program and use weekly Electronics tools (e.g., Electronics Champion news and Accessory Attach Rate reporting).• Monitor team zones tables, walls and jeans to planogram; manage the team to ensure merchandise is folded and consistently in stock.• Maximize Apparel & Accessories rack capacity and backroom hanging organization by developing and implementing a thorough push and merchandising Show less • Maintain consistent status routines with the PMT to discuss PM operational results and support development. • Ensure PMT follows best practices, including all work order management processes, and completes Walk The Vibe. Levarage PMBP for understanding PM best practices. • Deliver a clean backroom and sales floor by following store cleanliness, housekeeping and pest management guidelines. Partner with the housekeeping vendor to coordinate projects and workflow, and act as a PM advocate to influence store routines when applicable. • Use the Maintenance Standards Reference Guide to ensure all assets and conditions meet expectations. Ensure PMT understands and uses maintenance standards consistently to drive brand and educate store teams on maintenance expectations. • Ensure PMTs communicate with and influence vendors to resolve issues using Local Vendor Management processes, escalating to the PMBP as needed. Show less

  • Executive Team Lead Operations

    Jul 2014 - Jul 2016

  • Executive Team Lead Sales Floor

    Mar 2012 - Jul 2014

  • Executive Team Lead Operations

    Aug 2011 - Mar 2012

  • Executive Team Lead Hardlines

    May 2010 - Aug 2011

  • Executive Team Lead Logistics

    Aug 2008 - May 2010

  • Executive Team Lead Hardlines

    Mar 2006 - Aug 2008
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  Cintas

  Aug 2016 - Apr 2020

  Responsible for the New Product Development efforts for Cintas' $740M floor mat category within Rental Division. Responsible for Product Life-Cycle Management of floor mat category.Responsible for New Product Launches. Bulid strong field partnerships to grow category revenues and maximize margins.Lead joint development efforts with key strategic vendors. Responsible for operations of $6.2 million in annual revenue salesAccount management for top 180 customers Coach and develop 13 Service Sales Representatives to execute key performance index metricsRetain customer business under 8% through goodwill program and excellent customer service skillsTop 10 Service manager in North Central Group, 2nd and 3rd Quarter contests

  • Product Development Manager

    Nov 2017 - Apr 2020

  • Service Manager

    Aug 2016 - Oct 2017
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  Amazon

  Jul 2020 - Sept 2021

  Area Manager ll
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  Target

  Nov 2021 - Oct 2022

  Lead a sales force of experts, advocates and consultants that discover guests’ needs and offer solutions to earn their loyalty. Lead teams that are passionate about making sure guests get what they came for every time they shop at my store. Develop executive team leaders who care about their team members, and team members who care about their guests and each other. Manage company system’s to help team members help families discover the joy in everyday life!

  • Store Director

    Jun 2022 - Oct 2022

  • ETL Remodel

    Feb 2022 - Jul 2022

  • ETL General Merchandise & Food Sales

    Nov 2021 - Feb 2022
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  Fleet Feet Cincinnati

  Oct 2022 - now

  General Manager