Srikanth Mani

Experience

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  3rd Agenda

  Oct 2000 - Jan 2003

  Technical Arcitect

   Functioning as the Senior Training Coordinator. Implementing core networking services using Windows NT. Providing:- Corporate Training for Certification in Sun Solaris, Novell Netware and Windows NT.- Network training for Corporate clients and University students

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  Hewlett-Packard

  Jan 2003 - Apr 2011

  IT System Analyst

  Handling team of about 30 resources working on Windows, Linux, VMware skills, ensure SLA is met as per customer requirement, handling critical incidents, people management, ensure dealines are met as per the SLA Handling team, providing application and infrastructure support for Internal IT. Capacity Planning to meet the need of the application Plan and Maintain Service Level Ensuring Customer Satisfaction, Operation Excellence, Employee Motivation Transition of New application from Onshore to Offshore Evaluating requirements as well as the various tools. Client-business interaction and building relationship with teams across the globe Mentoring Project Leaders to implement Knowledge Management (KM) across domains. Spearheading responsibility for managing the gamut of operations pertaining to mentoring of leads assigned for support in different applications. Ensuring error free timely support from the offshore set up. Show less

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  IBM

  Apr 2011 - Sept 2013

  Advisory Technical Service Manager

  Handling team of about 30 resources working on Windows, Linux, VMware skills, ensure SLA is met as per customer requirement, handling critical incidents, people management and projects ensure dealines are met as per the SLA  Handling team, providing application and infrastructure support for External clients. Managing team working on Infrastructure projects New work transition to Steady State Defined the resources required for completion of a project and allocated resources accordingly Provide technical guidance when necessary Ensured that all projects were executed within established time period and complied with the defined standards Managed teams working on different programs and smoothed out any areas of possible conflict. Identify and highlight best practices in support management through continuous assessment Conduct performance appraisals for the team, identifying weaknesses and offering coaching and mentoring in areas that require it. Ensure that excellent performance is acknowledged and reasons for success are shared amongst the team to the benefit of all. Compile reports on SLA targets, numbers and types of request, communicating findings to upper management and to respond to any further requests for data that are required for analysis. Communicate and be the focal point for the dissemination of information from management to the team and vice versa. Conduct performance appraisals for the team, identifying weaknesses and offering coaching and mentoring in areas that require it. Highlight personal interest in areas of growth and development for the business. Show less

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  HCL Technologies (Infrastructure Services Division)

  Sept 2013 - now

  Handling Procurement, setup of Data center, migration of servers and applications. end-to-end handling of steady state projectsKey Deliverables Collaborated with management teams to deliver assigned programs – Developed group and individual timelines, assessed/identified potential bottlenecks in each project/program process Handling complex projects and multiple projects simultaneously, adhering to the project timeline Identify appropriate resources for projects. Ensured that all projects were executed within established time period and complied with the defined standards Managed external vendors related to the project work. Identify and highlight best practices in support management through continuous assessment Periodically communicate to stakeholder on project report and status update Show less

  • Senior Project Manager

    Sept 2013 - now

  • Senior Project Manager

    Sept 2013 - now