Brendan Walsh

Experience

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  Woodlawn Farm Bed and Breakfast

  Jul 2013 - Feb 2016

  Provide excellent guest service to include education about the location, vineyard, and wines.Educate guest on various wines while listening for their likes and dislikes.Suggest wines for tasting and purchase after surveying guests tastes.Serve as a bartender for various events held on the property which includes meeting with clients prior to the event, surveying needs, recording expectations, and ensuring they are adequately met during the course of the event.Manage a team of 1-3 bartenders during event to ensure quality service is maintained and client satisfaction is met. Show less

  • Bar Manager

    May 2014 - Feb 2016

  • Sales Associate

    Jul 2013 - May 2014
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  Ireland's Four Courts

  Feb 2015 - May 2017

  Server Trainer

  Provide exemplary customer service and demonstrate genuine hospitality while greeting and establishing rapport with customers to best represent the restaurant.Familiarize customers with menu and daily specials, accurately record food and drink orders and run private events/multi-course meals with flawless service.Conduct final check of food items prior to serving customers to ensure quality maintenanceAnswer customer questions and resolve issues promptly.Responsible for training new hires on customer service expectations, safety procedures, proper food/beverage handling and restaurant protocols.Observe new hire performance and report to management with constructive feedback. Show less

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  Ireland’s Four Courts

  May 2017 - Sept 2020

  Bartender / Front of House Manager
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  Silectis

  Sept 2020 - Apr 2023

  Business Development Specialist
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  Breakthru Beverage Group

  Apr 2023 - now

  Account Manager