Heath Holden

Experience

• 

  Dillard's Inc.

  Dec 2014 - Sept 2017

  Oversaw a department of multiple employees who worked in tailored clothing. Maximized sales and profit margins, while training employees to do the same. Planned numerous successful events to grow sales numbers and increase clientele. Specialized in growth and business development, and ran significant increases in the department. From 2016-2017, the department ran a 52% increase in sales for year-to-date. Clientele grew from roughly 15 individuals to 50. Product inventory grew at a 25% increase, adding a custom line of options that had previously not been in the store. Produced incremental sales totaling ($385,000). Number 4 salesperson in entire store. Experienced in outsourcing, cold-calling, and sales preparation. Brought in new employees to assist with the day-to-day operation, due to the substantial growth. Coordinated with account representatives from multiple vendors, and upper-level management. Show less

  • Sales Business Manager

    Oct 2016 - Sept 2017

  • Tailored Clothing Specialist

    Feb 2016 - Oct 2016

  • Tailored Clothing Sales Associate

    Dec 2014 - Feb 2016
• 

  Young Life

  Sept 2016 - Jun 2019

  Student Staff

  Student Staff associate for a non-profit student ministry. Team leader for high school campus outreach. Focused in relational development and team building. I coordinated more than 30 club events each year and trained leaders to be proficient in community growth.

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  Wood Personnel Services

  Jun 2019 - Apr 2020

  Onsite representative at two warehouse facilities. Coordinate daily with direct management team and Human Resources to ensure productivity of contracted employees. Run reports on productivity, attendance, and employee updates. Provide counseling, management, and supervising to over 100 employees. Assist in stream-lining communication through the warehouse facility to maintain an efficient work environment. Handle all day-to-day functions and responsibilities between both clients. Conducted in-office orientations for new employees. Ran background checks, and assisted with application process. Conducted interviews and placed candidates on jobs. Led on-site tours of facilities before start dates for new-hires. Coordinated multiple accounts, and handled client communication at facilities we had job contracts with. Sought out potential candidates for job openings. Screened resumes, called candidates, and set up interviews. Conducted interviews and identified quality candidates for specific positions. Coordinated in the scheduling of on-boarding and job placement.

  • Onsite Representative

    Oct 2019 - Apr 2020

  • Human Resource Specialist Assistant

    Jul 2019 - Oct 2019

  • Recruiting Specialist

    Jun 2019 - Jul 2019
• 

  Family Brands

  May 2020 - Jan 2022

  Sales Account Manager

  - Manage multiple top key Retail Enterprise accounts by building business relationships, driving sales force, and strategic planning. (Have maintained steady growth in all accounts). - Currently working with an array of retail groups and brokerage companies. - Execute coordination with marketing and advertising to expand our retail reach and to increase sales.- Instill a consistent mentality to pursue new business. Expanded a robust amount of new accounts throughout the span of 5 states in the Southeast (TN,GA,KY,NC,SC) Show less

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  ActiveCampaign

  Jan 2022 - Oct 2022

  Working with Small/Mid-Size to Enterprise companies to diagnose business needs. Provide insight to platform options with a consultative approach in order to best meet the business’ needs. Daily responsibilities consisted of: cold outreach and booking meetings, executing sales calls and product demos, as well as negotiating and closing deals.Utilize both sales closing and business development dynamics in this role. Provided support to SMB and Commercial team as well. Q1: 153% attainment of sales closing goal / new biz devQ2: 100% attainment of sales closing goal / new biz dev Show less

  • Business Development Representative

    Jul 2022 - Oct 2022

  • Sales Development Representative

    Jan 2022 - Jun 2022
• 

  Birdeye

  Dec 2022 - now

  Inbound/Outbound hybrid role, working in the Small Business segment to understand business' unique needs/goals in all different industries. Provide industry-specific advice to business owners and recommend custom solution packages through Birdeye's tools. Focusing on helping businesses improve their Online Reputation, enhancing their Local SEO, and growing/scaling their operations.- Q1: 166% to goal- Q2: 160% to goal- Set the Small Business segment record for the most closed new business deals/ACV for the first month off of the ramp period. (201% of goal in January 2023). - Set the Small Business segment record for the most closed/won new business deals/total ACV in a month. ($72,000 closed ACV in May of 2023). Show less

  • Senior Account Executive

    Jun 2023 - now

  • Account Executive

    Dec 2022 - Jun 2023