Douglas Hayes

Experience

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  Arch Wireless

  Apr 2001 - Mar 2002

  Wireless Data Project Manager

  Assisted in training 6-member sales team on new technologies and selling methods through training seminars, role plays and PowerPoint presentationsAttended technology seminars and trade shows in addition to independent research on the wireless industry to keep sales team well informedMotivated sales force through various team activities and assisted sales reps in closing large accounts and government contractsMaintained strong relationships with existing clientele through strong customer service skills Show less

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  SPERCO ASSOCIATES, INC. (IT CONSULTING)

  Mar 2002 - Apr 2008

  Project Manager - Information Technology Consultant

  Project managed various projects (which ranged from weeks to years in duration) such as: Design, procurement management and deployment of voice systems, data systems, low-voltage cable systems and audio-visual systems for a new 1.2 million sq. ft. hospital;Planning and deployment of Voice over Internet Protocol systems at a campus of more than 18,000 users; Relocation of existing and/or acquisition of new technology systems to support relocation of over 55 various corporate offices and over 26,000 usersTechnology upgrades at more than 10 corporate locations consisting of more than 8,000 usersActed as Telecommunications Manager and corporate telecommunications trainer for 3 various companies supporting more than 7,000 users on technologies such as PBX, VoIP, Voice Mail, Telecommunications Expense Management Systems (TEMS), Call Recording/Logging, Automatic Call Distribution (ACD), Predictive Dialers, Fax Servers, Turrets, Speech-enabled and touch-tone based Interactive Voice Response (IVR) systems.Attended technology and project management seminars and trade shows and conducted independent research of the IT and Project Management industries to stay on top of latest industry trendsGenerated new business within existing clients and discovered new business opportunities through industry contacts and vendor relationships Show less

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  Bluegate Corp.

  Sept 2007 - Mar 2008

  Consultant

  Project managed various projects (which ranged from weeks to years in duration) such as the design, procurement management and deployment of voice systems, data systems, low-voltage cable systems and audio-visual systems.

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  University of Phoenix

  Feb 2008 - Apr 2012

  Business Instructor

  Adjunct faculty role teaching Introduction to Business and Business Law & Ethics courses.

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  INX, INC

  Apr 2008 - Sept 2009

  Senior Project Manager

  Project manage various projects such as the design and deployment of Cisco voice systems, Cisco data systems, Cisco wireless systems and Cisco network security systems for over 45 various clientsManage various aspects of projects such as Request for Proposal (RFP) responses, pre-sales, budgeting (both cost and time), kick-off meetings, standing meetings, change requests, system implementation, communication, expenses, team resources, equipment tracking, outsourcing, and billing eventsMaintain strong relationships and communications with sales team, engineering team, vendors and clients Show less

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  INX

  Oct 2009 - Dec 2011

  Manager of Professional Services

  INX was acquired by Presidio in December 2011

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  Presidio

  Jan 2012 - Sept 2015

  Responsible for all aspects of Professional Services and Consulting delivery, overseeing a team of nearly 30 direct reports (PMO and Technical Engineers). In addition, my responsibilities include leading the Regional Steering Committee and assisting in pre-sales efforts (representing regional delivery team in sales calls, writing proposals, developing services pricing, RFP responses). Responsible for all aspects of Professional Services and Consulting delivery, overseeing a team of nearly 30 direct reports (Project Managers and Technical Engineers). In addition, my responsibilities include leading the Regional Steering Committee and assisting in pre-sales efforts (representing regional delivery team in sales calls, writing proposals, developing services pricing, RFP responses).

  • Senior Director of Professional Services

    Mar 2012 - Sept 2015

  • Manager of Professional Services

    Jan 2012 - Mar 2012
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  BarJinx

  Jan 2013 - Sept 2016

  Founder & CEO
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  Rice University

  Sept 2015 - Aug 2016

  Sr. Consultant - IT Transformation and Strategic Initiatives
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  Presidio

  Aug 2016 - Feb 2019

  Senior Director of Professional Services
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  Neudesic

  Feb 2019 - Apr 2020

  Senior Manager
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  Inobranch

  Apr 2019 - now

  Part owner of a fast growing, partner-focused smart hands/cabling company based in Houston. Ownership responsibilities encompass part-time advisory services for business strategy, technology and operations.

  • Chief Executive Officer

    Apr 2020 - now

  • Owner/Advisory Consultant: Strategy & Operations

    Apr 2019 - Apr 2020