Julie Bona

Experience

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  Rock Building Society

  Jan 2004 - Jan 2009

  Team Leader

  Staff Recruitment Coaching and mentoring of staff Customer Service Rostering of staff Cashiering Business development Reconciling of daily and monthly reports Sharing ideas with team members and acknowledging their achievements and successes in delivering great customer experiences.Effectively handling, escalating when required, and following-up customer issues and complaints, using judgement to resolve customer concerns on the spot whilst delivering unmatched customer service.Achieve branch referrals and sales in all areas of the business. Financial Planning, Mortgage Lending, Partner Management, New deposit funds. Show less

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  Westpac Institutional Bank

  Feb 2009 - Dec 2012

  Personal Banker/Second in Charge

  Achieve branch referrals and sales in all areas of the business. Financial Planning, Mortgage Lending, Partner Management, New deposit funds.Actively offer and sell customers appropriate products and packages, transactional options and specialist advice to meet their total financial needsComply with Branch cash, security and risk requirements and maintaining accurate cash balances with minimal cash errors, to ensure the quality performance and operational health of the Branch.Identify and implement methods to improve efficiency of service and cash handling, collaborating health and safety compliance training.Effectively handling, escalating when required, and following-up customer issues and complaints, using judgement to resolve customer concerns on the spot whilst delivering unmatched customer service.Sharing ideas with team members and acknowledging their achievements and successes in delivering great customer experiencesEstablishing productive working relationships with other business partners (e.g., Business Banking, FP&A, Insurance Services etc.) to ensure ‘seamless’ service delivery and fulfilment.Excellent organization and communication skills. Show less

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  Bechtel Oil, Gas, & Chemicals

  Jan 2013 - Feb 2017

  Accounts Payable Processor

  Ensure satisfactory evidence of receipt of goods or servicesComparison of invoice data with purchase order/subcontractsDocument Verification of mathematical accuracy of vendor invoiceLiaising with vendors Reconciliation of vendor statements to ensure all invoices are in the system and processedPetty Cash for APLNG Project Bensted Road Coaching and mentoring of staffStaff RosteringManagement ReportingTimesheet auditing and approvalsPurchase Order & Subcontract CloseoutsExcellent organization and communication skillsPost transactions to journals, ledgers and other recordsReconcile accounts payable transactions Show less

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  Gladstone Community Linking Agency Inc.

  Jun 2017 - Feb 2020

  Administrative Assistant (Rostering)
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  EnerMech

  Mar 2020 - Dec 2023

  Operations Coordinator

  • Support operations through the planning and mobilisation of personnel and equipment.• Provide input and ownership of budget based on planned works.• Develop and maintain customer relationships.• Working alongside Operation Managers and Area Managers to coordinate EnerMech operations on client sites to ensure all objectives are met.• Delivery and ownership of regional resource planning tools.• Maintaining project status in planning tools to create visibility for colleagues and management.• Assist operations to ensure efficiency through the optimisation of resources, tracking critical path activities and flagging potential bottle necks. • Preparing schedules and other documentation in support of tenders and quotes.• Diagnose problems and ensure quality is maintained in compliance with safety procedures and regulations. • Execute Project Administration for EnerMech and clients and assist with interactions: HR and Safety teams, Contracts and security for equipment movements.• undertake bookings for accommodation, flights, travel and other bookings administration.• Sourcing and Administration of PPE• Requesting quotes and raising purchase orders.. Mobilisation/Demobilisation of Shutdown personnel. . Shutdown Site Work . Invoicing. Valve quoting Show less

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  Smit Lamnalco

  Apr 2024 - now

  Scheduler