Deep Enrich
Alvin Mares
1st Level Support Engineer
155 followers
Mexico City, Mexico
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About me
CX Mgmt | Engineering thinking | Focused on providing solutions through technology
Education
Instituto Politécnico Nacional
2009 - 2014Ingeniero en Robótica Industrial Computer Science
Experience
Ericsson
Feb 2015 - May 20171st Level Support Engineer
Wavetec
May 2017 - Sept 2017Customer Suppport Engineer
Tech Mahindra
Oct 2017 - Jun 2022Team Lead-BPS
Oct 2021 - Jun 2022Senior Customer Support Engineer
Oct 2017 - Jun 2022
Wargaming
Oct 2017 - Jun 2022Customer Support Agent
Nu
May 2022 - nowCustomer Relationship Coordinator (Xplead)
Aug 2023 - nowCustomer Excellence (XForce)
May 2022 - Aug 2023
Licenses & Certifications
- View certificate
Google Project Management Certificate
CourseraMay 2022
- View certificate
Google Data Analytics Certificate
CourseraSept 2021
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