
Rafał Płecha
Desktop support Specialist

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About me
Senior Project Manager
Education

Lublin University of Technology
2000 - 2006Master of Science (M.Sc.) Information Technology
The University of Glasgow
2004 - 2005Master of Science (M.Sc.) Electrical and Electronics Engineering
Experience

Bank Handlowy w Warszawie S.A.
Jul 2006 - Oct 2010Desktop support SpecialistCoordination of applications deployment and upgrades; Coordination of security related upgrades and applications in EMEA structures; End user support: MS Windows 2000, XP, Vista operating systems and main applications; Active Directory users and computers accounts management.

Citibank International PLC
Oct 2010 - May 2012Expert in Global Desktop supportParticipation in and leading IT projects; Security and MS Windows environment compliance reports analysis and remediation; Procedures review and update according to regional standards; Analysis and testing of scheduled changes; Cooperation with global teams; Global incidents remediation; Weekly change control calls hosting; end users support

Bank Handlowy w Warszawie S.A.
May 2012 - Nov 2013Project ManagerCore responsibilities:- Project Management including governance, planning & control, resource management, risk mitigation, benefit realization and reporting.- Managing projects budget; monitoring the expenditures and costs against benefits that are realised as the projects progresses.- Preparation and participation in vendor selection process.- Implementation preparation including: time, budget, risks and project team management- Preparation of project and system documentationSuccessfully completed projects:- SMART branch pilot project for Citi Handlowy. TPM role.- Filenet and Kofax Capture implementation for Citi Handlowy consumer division. Acting as Technical Project Manager and Imaging SME for domestic technology groups.- New information exchange platform for Citi external partners in Poland.- Data conversion and migration to Citi new archive system. Show less

Citibank International PLC
Nov 2013 - Jan 2015Senior Project ManagerLeading maintenance and development projects for EMEA consumer markets.Scheduling, budget and scope control.Risks and Issues management. Coordinating teams based in Singapore, India, UK and US.Project status reporting to EMEA markets Credit Cards and Products Heads.Coordinating work of project managers in countries that are in projects scope.Current project: Sales AutomationScope: iPad application for 3000 direct sales agents in: Czech, Hungary, Poland, Russia and UAE. Project team: 70+ members and 30+ technology and business testers. Infrastructure: 24 new servers in 3 worldwide Data Centers; 2500 iPads and 700 mobile printers.Planned delivery: Septemeber 2014. Show less
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Play (P4 Sp. z o.o.)
Feb 2016 - Dec 2016Project Portfolio Management in Sales DepartmenteCommerce hybris implementation Project ManagerOmnichannel program leader
Business Project Manager
Feb 2015 - Dec 2016Acting Head of Electronic Sales Division
Feb 2016 - May 2016

Innogy Polska SA (dawniej RWE Polska SA)
Jan 2017 - Apr 2017Project ManagerDigital and Innovation team Traditional channels digitalization and Customers E2E journeysBuilding omnichannel logic within B2C and B2B segments

Vision Express Polska
May 2017 - Feb 2019Omnichannel Project ManagerSAP hybris implementationOmnichannel transformationBeing responsible for omnichannel strategy implementation based on the SAP hybris platformDigital transformation lead to fulfill the omnichannel strategyRoadmaps and strategy coordination for both IT and business departmentsBusiness readiness planning to meet digital transformation needsReporting to key group stakeholdersRisk and change management

Execon
May 2019 - Jan 2022Senior Project ManagerMultiple digital transformation projects for insurance and financial customersE-commerce projects for telcoBeing responsible for entire project life-cycleBeing responsible for products implementation strategy and roadmaps settingBeing responsible for projects reporting, risk and change managementTasks and dev and QA teams management with JIRA

Brickendon Consulting
Feb 2022 - Jul 2022Senior Project ManagerImplementation of compliance policies Managing compliance transformation project, covering 2 out of 5 streamsResponsible for products implementation strategy and roadmaps settingResponsible for projects reporting, risk and change management

Sii Poland
Sept 2022 - nowSenior Project ManagerS4HANA implementation for Scandinavian pharmaceutical clientSAP Activate methodologyProject planningRisk, Issues, Change managementReporting to Project Sponsor and Steering committeeExternal vendor management: xSuite, Concur
Licenses & Certifications
- View certificate

Generative AI at SAP
SAPApr 2024 
ITIL Foundation
CTPartnersDec 2014
Honors & Awards
- Awarded to Rafał PłechaCiti Instant Recognition Award Citibank International Nov 2014 Award for commitment and successful delivery of top priority project for EMEA region consumer division.
- Awarded to Rafał PłechaOperations and Technology Sub-Sector Instant Recognition Award Head of Operations and Technology Sub-Sector Oct 2013
- Awarded to Rafał PłechaOperations and Technology Sub-Sector Instant Recognition Award Head of Operations and Technology Sub-Sector Dec 2012
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