Rafał Płecha

Rafał Płecha

Desktop support Specialist

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location of Rafał PłechaPiaseczno, Mazowieckie, Poland

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  • Timeline

  • About me

    Senior Project Manager

  • Education

    • Lublin University of Technology

      2000 - 2006
      Master of Science (M.Sc.) Information Technology
    • The University of Glasgow

      2004 - 2005
      Master of Science (M.Sc.) Electrical and Electronics Engineering
  • Experience

    • Bank Handlowy w Warszawie S.A.

      Jul 2006 - Oct 2010
      Desktop support Specialist

      Coordination of applications deployment and upgrades; Coordination of security related upgrades and applications in EMEA structures; End user support: MS Windows 2000, XP, Vista operating systems and main applications; Active Directory users and computers accounts management.

    • Citibank International PLC

      Oct 2010 - May 2012
      Expert in Global Desktop support

      Participation in and leading IT projects; Security and MS Windows environment compliance reports analysis and remediation; Procedures review and update according to regional standards; Analysis and testing of scheduled changes; Cooperation with global teams; Global incidents remediation; Weekly change control calls hosting; end users support

    • Bank Handlowy w Warszawie S.A.

      May 2012 - Nov 2013
      Project Manager

      Core responsibilities:- Project Management including governance, planning & control, resource management, risk mitigation, benefit realization and reporting.- Managing projects budget; monitoring the expenditures and costs against benefits that are realised as the projects progresses.- Preparation and participation in vendor selection process.- Implementation preparation including: time, budget, risks and project team management- Preparation of project and system documentationSuccessfully completed projects:- SMART branch pilot project for Citi Handlowy. TPM role.- Filenet and Kofax Capture implementation for Citi Handlowy consumer division. Acting as Technical Project Manager and Imaging SME for domestic technology groups.- New information exchange platform for Citi external partners in Poland.- Data conversion and migration to Citi new archive system. Show less

    • Citibank International PLC

      Nov 2013 - Jan 2015
      Senior Project Manager

      Leading maintenance and development projects for EMEA consumer markets.Scheduling, budget and scope control.Risks and Issues management. Coordinating teams based in Singapore, India, UK and US.Project status reporting to EMEA markets Credit Cards and Products Heads.Coordinating work of project managers in countries that are in projects scope.Current project: Sales AutomationScope: iPad application for 3000 direct sales agents in: Czech, Hungary, Poland, Russia and UAE. Project team: 70+ members and 30+ technology and business testers. Infrastructure: 24 new servers in 3 worldwide Data Centers; 2500 iPads and 700 mobile printers.Planned delivery: Septemeber 2014. Show less

    • Play (P4 Sp. z o.o.)

      Feb 2016 - Dec 2016

      Project Portfolio Management in Sales DepartmenteCommerce hybris implementation Project ManagerOmnichannel program leader

      • Business Project Manager

        Feb 2015 - Dec 2016
      • Acting Head of Electronic Sales Division

        Feb 2016 - May 2016
    • Innogy Polska SA (dawniej RWE Polska SA)

      Jan 2017 - Apr 2017
      Project Manager

      Digital and Innovation team Traditional channels digitalization and Customers E2E journeysBuilding omnichannel logic within B2C and B2B segments

    • Vision Express Polska

      May 2017 - Feb 2019
      Omnichannel Project Manager

      SAP hybris implementationOmnichannel transformationBeing responsible for omnichannel strategy implementation based on the SAP hybris platformDigital transformation lead to fulfill the omnichannel strategyRoadmaps and strategy coordination for both IT and business departmentsBusiness readiness planning to meet digital transformation needsReporting to key group stakeholdersRisk and change management

    • Execon

      May 2019 - Jan 2022
      Senior Project Manager

      Multiple digital transformation projects for insurance and financial customersE-commerce projects for telcoBeing responsible for entire project life-cycleBeing responsible for products implementation strategy and roadmaps settingBeing responsible for projects reporting, risk and change managementTasks and dev and QA teams management with JIRA

    • Brickendon Consulting

      Feb 2022 - Jul 2022
      Senior Project Manager

      Implementation of compliance policies Managing compliance transformation project, covering 2 out of 5 streamsResponsible for products implementation strategy and roadmaps settingResponsible for projects reporting, risk and change management

    • Sii Poland

      Sept 2022 - now
      Senior Project Manager

      S4HANA implementation for Scandinavian pharmaceutical clientSAP Activate methodologyProject planningRisk, Issues, Change managementReporting to Project Sponsor and Steering committeeExternal vendor management: xSuite, Concur

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Rafał Płecha
      Citi Instant Recognition Award Citibank International Nov 2014 Award for commitment and successful delivery of top priority project for EMEA region consumer division.
    • Awarded to Rafał Płecha
      Operations and Technology Sub-Sector Instant Recognition Award Head of Operations and Technology Sub-Sector Oct 2013
    • Awarded to Rafał Płecha
      Operations and Technology Sub-Sector Instant Recognition Award Head of Operations and Technology Sub-Sector Dec 2012