Devakumary Atputhakumaran

Experience

• 

  Virtusa

  Dec 2014 - Feb 2021

  QA Engineer

  •Involved in requirement gathering phase, Solution Design Document •Understanding Business Requirements •Created and Preparing Test cases for Functional requirements•Participating in the peer reviews •Execution of Test Cases •Defect tracking and report generation •Coordinating with the team for deployment-related activities Represented in Defect calls•Use HP QC ALM to track the defects. •Engaging in backlog grooming and scrum meeting

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  Federal Soft Systems Inc.

  May 2021 - Mar 2022

  QA Automation Engineer

  • Automating Web applications using Selenium WebDriver. • Implementation of Automation Framework using Selenium, TestNG, Cucumber, Maven, and Jenkins. • Excellent knowledge of Automation Scripting with Cucumber BDD framework • Strong Experience in Selenium Web driver with Java programming language. • Handling elements in Selenium WebDriver using Xpath. • Understanding and Analyzing Test Requirements, Tracking Changes, and Maintenance of Test Requirements.

• 

  Infinite Outsourcing Solutions

  May 2023 - now

  Information Technology Operations Engineer

  •Provided technical support via phone, email, and in-person, resolving hardware, software, and network issues promptly.•Diagnosed and fixed technical problems to minimize downtime and boost productivity.•Maintained IT systems by installing updates and security protocols to prevent cyber threats.•Managed Google Workspace console for smooth operations and optimal tool utilization.•Build, support, and automate all GCP infrastructure.•Designed and maintained Active Directory infrastructure, optimizing user authentication and access control.•Utilized Remote Desktop Server Manager to enhance network security and efficiency.•Managed 3CX phone lines for reliable communication services.•Documented technical issues and resolutions for efficient troubleshooting and knowledge sharing.•Conducted user training sessions and created instructional materials for IT systems and software applications.•Managed hardware and software assets, including procurement and configuration, to meet organizational needs. Show less