Danny Ross

Manager\Co-Owner

301 followers

Grand Rapids, Michigan, United States

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Timeline
About me
Junior Systems Engineer at US Signal
Education
- Grand Rapids Community College
  2001 - 2002
  General classes
- ITT Technical Institute-Wyoming
  2007 - 2009
  Associates of Applied Science Computer Networking
  Study networking protocols, install server/client software and operating systems. Work with computer hardware, network hardware, patch cables, punch down cables. Setup routers, switches, access points, workstations, servers.
Experience
- Hungry Howie's Pizza
  Apr 2003 - Oct 2006
  Manager\Co-Owner
- D.A. Blodgett - St. John's
  Jan 2011 - Jan 2022
  Senior Network Administrator
  Information Technology Specialist(01/2011 – 02/2017) > Network Administrator(02/2017 – 04/2018) > Senior Network Administrator(04-2018 – 1-2022)Mainly responsible for companies Information Technology Projects, implementation of the software and hardware regarding these projects. Monitoring the help desk ticket system to assist users with computer and network issues across multiple remote sites. Computer\server\network equipment preparation and deployment, user maintenance in Active Directory, Exchange, ShoreTel Phone system. SalesForce database administrator. Responsible for company backups\restores and patching of systems. Training of new I.T. department employees. Assist maintaining company asset inventory documentation along with network documentation and ordering IT equipment when necessary. D.A. Blodgett – St. John’s is a 400 employee Non-Profit company so I have had to grow into a jack of all trades type I.T. professional. Show less
- Delios Computer Solutions
  Oct 2012 - Oct 2013
  IT Technician
  Managed and monitored Packettrap MSP and GFI Max RemoteManagement software. Assisted business customers with resolving issues remotely and onsite.Installed server hard drives, power supplies, RAM, CPUs. Setup RAID, ESXi Hyperviser and Windows Servers.
- US Signal
  Jan 2022 - now
  - Junior Systems Engineer
    Jan 2023 - now
  - Systems Administrator in Cloud Engineering
    Jan 2022 - Jan 2023
Licenses & Certifications
- CompTIA Security+ ce
  CompTIA
  Nov 2015
- CompTIA Network+ ce
  CompTIA
  Nov 2012
- CompTIA CySA+ ce
  CompTIA
  Mar 2018
- CompTIA A+ ce
  CompTIA
  Nov 2011
- CompTIA Cloud+
  CompTIA
  Oct 2020
Volunteer Experience
- Computer Technician
  Issued by Rapid Computer Repair on May 2010
  Associated with Danny Ross