Kyle Spencer

Experience

• 

  Deloitte

  Jun 2013 - Aug 2013

  BTA Summer Scholar

  Constructed detailed guides for supply chain processes; resulted in Dart employees being able to navigate in SAP.Instituted set of SAP tools; resulted in the translation of SAP terminology into business language in the areas of finance, procure to pay, order to cash, and supply chain management for Dart employees.

• 

  Deloitte

  Sept 2014 - Sept 2016

  Consultant

  Built cutover and project plans for Avnet, Alcon Labs, and the State of Georgia; resulted in the management of project tasks required for the implementation of an Integrated Eligibility System and SAP.Governed a multimillion-dollar Portfolio Dashboard for Walmart; resulted in administration of schedules and financials for an internal investment project that sought to simplify Walmart’s technology operating environment.Mapped finance processes using ARIS Business Architecture: Industry Print 5; resulted in the implementation of Avnet financial accounting processes into SAP. Show less

• 

  Trinity Presbyterian Church

  Sept 2016 - Aug 2017

  Ecclesial Global Mission Fellow

  Managed programs with the Director of Mission; resulted in the creation of Gifts-Based and Refugee programs.Created marketing materials for Global Partners; resulted in user interface website design.Oversaw Ambrose program budget for incoming pastoral residents; resulted in the tracking of cash flow management.

• 

  University of Virginia

  Aug 2017 - Jan 2020

  Deployed Salesforce across the organization; resulted in employees being able to use Salesforce to answer customer inquiries for the university’s 30k faculty & staff population.Designed Salesforce and Workday dashboards for leadership; resulted in access to customer service and university data with point-and-click interface for business decision making.Salesforce Content Manager; resulted in the creation of knowledge and email templates to drive quick case resolution.Supervised Command Center that consisted of 32 employees using NewVoiceMedia and Salesforce for the launch of the university’s new Workday software; resulted in over 15k answered faculty and staff inquiries in two months. Show less Coordinated design sessions for the creation of a Qualtrics form that would integrate with Salesforce; resulted in operational work being funneled from Business Partners to Talent Support.Led project to relocate 81 employees from 13 different locations; resulted in employees working in one office space.Managed project to enable systems access across the university’s Academic and Health System domains, as well as provided quality assurance of onboard provisioning; resulted in 201 employees able to access technology applications. Show less

  • HR Analyst, Quality & Innovation

    Jun 2018 - Jan 2020

  • Project Coordinator

    Aug 2017 - Jun 2018
• 

  Southern Methodist University

  Jun 2020 - Apr 2021

  Graduate Research Assistant

  Researched how professional development programs can support Dallas College through an organizational transition; Through ethnographic research, my team created a framework on human emotional learning and social motivations; Resulted in the re-design of programs that support real-world learning to foster belonging, diversity, and inclusion.

• 

  Credera

  Jun 2021 - now

  Senior Consultant

  Credera, a global consulting firm, combines transformational consulting capabilities, deep industry knowledge, and Al and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide.