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Nosisa Purity Msomi

Nosisa Purity Msomi

Guest Service attendant

Followers of Nosisa Purity Msomi262 followers
location of Nosisa Purity MsomiDurban Metropolitan Area

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  • Timeline

  • About me

    IT Support Engineer Team Leader

  • Education

    • MANCOSA

      2012 - 2015
      Bachelor's degree - INFORMATION TECHNOLOGY MANAGEMENT Information Technology

      Financial and Management AccountingAuditingAdvanced Business StatisticsEconomicsInformation Technology ManagementSystems Analysis and DesignProject ManagementInformation SystemsBusiness Management

    • Durban University of Technology

      2006 - 2008
      National Diploma - IT Software Development

      Activities and Societies: Group D - Student's representative Council - DUT Development Software (Visual Studio 2008)Information SystemsTechnical ProgrammingSystems software

  • Experience

    • Sun International

      Jan 2001 - Jan 2008
      Guest Service attendant

    • Sun International - Wild Coast Sun

      Apr 2008 - Feb 2012
      IT System Engineer

      Performed hardware & software installations; provided high-level customer care, training and technical support; executed change controls as assigned within the SLAs; ensured availability of IT infrastructure, systems and applications at the agreed parameters; contributed to the continuous improvement of operational policies & procedures; Daily, weekly & monthly backup operations.

    • Sun International - Sun City Resort

      Mar 2012 - May 2018

      Sun City IT Operations Shift Supervisor & Help Desk Management, Resort Infrastructure Management and Maintenance, 2nd Level Support for Technical escalations by Engineers, 1st Level Cisco Infrastructure Support (Switch Configurations, VLAN Configurations, Network troubleshooting), CA Arcserve Backup system, Micros South Africa and Bally Gaming Support Maintaining all end user computer facilities; creation and management of user logon accounts, passwords and access to data directories; maintenance on Microsoft workstation and server technologies for patch releases; performing ad hoc hardware and software audits to ensure compliance to licensing and other security controls; Daily, weekly and monthly backup operations; working on the PABX for telephone patching for new and existing lines.

      • Senior IT Support Engineer

        Mar 2016 - May 2018

      • IT Support Engineer

        Mar 2012 - Feb 2016

    • Road Traffic Management Corporation

      Aug 2019 - now
      IT Support Engineer Team Leader

  • Licenses & Certifications

  • Volunteer Experience

    • English Literature tutor

      Issued by Bhekameva High School on Jul 1999
      Bhekameva High SchoolAssociated with Nosisa Purity Msomi