Shivam Tiwari

Shivam Tiwari

Project Intern

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  • Timeline

  • About me

    Territory Sales Manager - Sales & Marketing

  • Education

    • Kanpur Institute of Technology

      2008 - 2012
      B.Tech. Mechanical Engineering
    • New Delhi Institute Of Management

      2013 - 2015
      Post Graduate Diploma In Management Sales, Marketing, Operations Management & SCM
  • Experience

    • Colgate-Palmolive

      May 2014 - Jun 2014
      Project Intern

      Network enhancement & incremental product penetration. Added 1.5 lakh Rs. additional wholesale & retail/month by extending network & improving supply chain mgmt. It's was a paid internship offered by company post proper selection process.

    • Aditya Birla Insurance Brokers Ltd.

      Feb 2015 - Aug 2022

      Handled multi segments motor insurance NTUs -OEM's insurance programs ( Hyundai, MG, Volvo, RE, TVS, Vespa, AL, Piaggio, Tafe, JCB) via 300+ registered dealer network with the help of 7 Area Managers team. Worked as ASM for private car segment. Was handling 29 Hyundai, 4 MG & 1 Volvo Cars for different insurance programs, sales and service. Handled Chandigarh, Punjab, Haryana, Jammu & Kashmir - Hyundai & TVS dealers for their motor insurance business.

      • Regional Sales Head U.P.

        Jun 2019 - Aug 2022
      • Area Sales Manager

        Oct 2015 - May 2019
      • Management Trainee

        Feb 2015 - Sept 2015
    • Hyundai Motor India Ltd.

      Aug 2022 - now
      Manager (TSM -Sales & Marketing dept.)

      Sales:-Wholesale & Retail Tar vs Ach. (ETBR management).Focus Model Tar vs Ach.Institutional sales & Rural Sales Management.Premium Segment & EV business management.Allied business management - EW, SOT, SSOT, Accessories etc.Used cars business monitoring - Hyundai Promise management.Marketing:Signature dealers management.Overall dealer network monitoring as company representative, brand image enhancements by ATL & BTL activities into assigned territory.Market intelligence & competitor analysis, accordingly proactive approach to maintain the market position into market share.Dealer profitability management.Focus on incremental digital presence & customer reach. Digital lead’s TAT & ETBR management.CSI mgmt.- Happy calling, CATI score & Net promotor score management.Operations:Overall Stock management. Planning & dissolving the aged stocks.Customer complaints & grievances handling.Workshop sales referral program.Regular Dealer manpower trainings on the new products, company processes & system upgradations.Enablers management & audits - Manpower, salary, incentives, Infrastructure, TD capitalizations, Customer experience. Show less

  • Licenses & Certifications

    • Principal Officer

      Insurance Regulatory and Development Authority
      Oct 2020