Lubna Khayal

Experience

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  Emirates Islamic

  Jun 2012 - Aug 2013

  Team Leader Assistant

   Processing, verifying and recording debt and credit cards;  Processing, verifying and recording bank documents and forms including activation/ deactivation of accounts;  Administering and verifying loans requests. Work with the Team Leader and Assisting Manager on developing new goal oriented actions plans. Train the team members on the new plans and improve their skills including how to handle the call with the Customers and how to offer new products.  Presenting each team member performance and update the team about the new offers and new launched products in the daily huddle Meet with each team member to solve the issues they are facing including new systems and products concerns and inquiries. Cover team leader responsibilities in some instances including supporting and directing team member in responding to Customers escalated issues Show less

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  Mashreq Bank

  Nov 2014 - Dec 2014

  Initial Public Offering (Temporary job)

   Processing and completing the IPO application. Verifying documents and the minimum requirements. Verifying and completing of IPO related loan application.  Verifying and Receiving documents. Prepare and submit daily progress-update reports

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  Abu Dhabi Islamic Bank

  Feb 2015 - now

  Home Finance Officer