Christian Mfeka

Christian Mfeka

Front Of House Manager

Followers of Christian Mfeka258 followers
location of Christian MfekaCity of Johannesburg, Gauteng, South Africa

Connect with Christian Mfeka to Send Message

Connect

Connect with Christian Mfeka to Send Message

Connect
  • Timeline

  • About me

    Area Sales Manager KZN

  • Education

    • Kloof High School

      2000 - 2004
      Matric
  • Experience

    • Cafe gitano

      Jan 2003 - Jan 2006
      Front Of House Manager

      OverviewWaitron during school (2003 – 2004).Manager (2004 – 2006)Responsibilities• Staff management (20).• Customer sales.• Customer relations.• Front of house coordination.• Operational flow of front of house.• Bar management – stock taking, stock control, ordering, receiving.Reason for leaving• Change of ownership.

    • Mimmos Eatalian

      Jan 2006 - Sept 2006
      Waiter

      OverviewHospitality.Responsibilities• Customer service.• Sales.• Promotions.• Menu knowledge.• Team working.Reason for leaving• Offered better opportunity at Café Circus Circus Lounge.

    • Circus circus lounge & cafe

      Sept 2006 - Jan 2007
      Waiter

      OverviewHospitality. W Franchise Group.Responsibilities• Customer service.• Sales.• Promotions.• Menu knowledge.• Team working.Reason for leaving• Better offer working Piatto.

    • Piatto Restaurant

      Jan 2007 - Mar 2009
      Kitchen Manager

      OverviewHospitality. W Franchise Group.Responsibilities• Staff management.• Stock management - stock taking, stock control, ordering, receiving.• Recipe development.• Functions.• Controlling food costs.• Menu planning.• Food costings.• Head Cook – pizza, salads, pastas, soups.Reason for leaving• Promotion.

    • Wimpy

      Mar 2009 - Nov 2011
      General Manager

      Day to day running of the restaurantsTargetsStaffingFinancialsTrainingFood and Beverage managementwagesStock controlOrdersCustomer Service

    • John Dorys

      Jun 2011 - Nov 2011
      Front Of House Manager

      OverviewHospitality. W Franchise Group.Responsibilities• Staff management (17).• Customer sales.• Customer relations – dealing with queries and complaints.• Front of house coordination.• Operational flow of front of house.• Bar management.• Sushi bar management.Reason for leaving• Career development.

    • British American Tobacco

      Nov 2011 - Sept 2015

      OverviewTrade and Marketing.Responsibilities• Conduct spot checks; vehicles for damages, stock balancing, merchandising and de-briefings.• Debrief the reps every afternoon on daily performance and give feedback on gaps and action plan to achieve objectives.• Check for any new potential customers on a daily basis; new potential customers must be approved/declined and routed immediately.• Managing a sales team of 9.• Manage poor performance immediately.• Submit Weekly Dashboard by COB Friday.• Submit Infield Documents to MSD and AM.• Submit Updated Reps Cash/Stock Balances and actions.• Action plans for the week ahead.• Check model stock report and adjust accordingly.• Manage Growth, Measurable Objectives, and Performance Objectives.• Achievement of volume targets.Achievements• Growth Academy through Gordon’s Institute of Business Science (current). Show less OverviewTrade and Marketing.Prompt RepresentativeResponsibilities• Call at customers as per route schedule.• Customer sales influence.• Customer relations – dealing with queries and complaints.• Execution of pricing Strategy.• Execute Brand Coverage Plans.• Reconciliation of stock and money on a daily basis.• Achievement of daily volume targets.• New customer sign ups.Pre-sales (February 2013)Responsibilities• Order influence.• Relations.• Execution of Brand Coverage plans.Trade and Marketing Representative (TMR – April 2013)Responsibilities• Brand coverage.• Company portfolio distribution and visualisation.Stick Project (June 2013)Responsibilities• Drive new business route to market strategic objectives, market influence, and brand awareness. Show less

      • Regional Executive Assistant

        Apr 2014 - Sept 2015
      • Territory Sales Manager

        Sept 2013 - May 2014
      • Pre Sales and Prompt representative

        Nov 2011 - Sept 2013
    • RiseFm

      Apr 2015 - now
      Radio Personlity

      Live Show presentingAdvertsVoice Artist

    • Diplomat

      Oct 2015 - now

      OverviewSales Management.Responsibilities• Business Development-Category DevelopmentFocus on deliver sales targets and stimulate sales growth of Retailer/HybridFocus on deliver sales targets and stimulate sales growth of SRDeliver targets by all principles• Improve Productivity/DisciplineAttendance rateHit RateStrike Rate• CoverageUnique stores coverage Number of Customers per route• Organizational excellence Constantly develop of SR’s sales & leadership capabilities through 1/Infield coaching, 2/ feedback culture• Preferred SupplierRetailer/Hybrid/Customer qualityDeliver irresistible In store visibility and win at the FMOT, Win with wining customersAchievements• In house sales academy Show less

      • Area Sales Manager

        Mar 2022 - now
      • Area Sales Supervisor

        Oct 2015 - Mar 2022
  • Licenses & Certifications

    • GIBS