Pushkar Abad

Experience

• 

  University of Colorado at Boulder

  Mar 2011 - Dec 2011

  Student Assistant I

  - Responsible for monitoring and recording graduate engineering courses for graduate distance students.- Trainer responsibilities for new faculty and operators of various A/V technologies.

• 

  Virtela Technology Services Incorporated

  Jun 2011 - now

  - Troubleshoot and resolve site outages, routing issues remotely.- Use trouble ticketing, performance monitoring tools to resolve networking/ technical issues of various customers follow escalation procedures and effectively communicate with customers, vendors, telecommunication service providers and internal management.- Interact with the customer for RFSs and document their project plan using Microsoft Visio.- Ensured the network availability as per Service level agreement.- Involved in configuring HSRP, VRRP, and Ether Channel for network redundancy and load-balancing.- Efficient with Netscreen's on Command Line Interface (CLI)- Participate in a rotating 24/7 on-call rotation responsible for assisting Lead Network Engineer in areas of testing, and new site deployment.- Participate in training for new products and technologies.Environment:Cisco: 18xx, 28xx, 36xx, 2960, 3500, 3560, AIR-WLCJuniper: J-Series, M-SeriesNetscreen: NS-ISG-1000, SSG, 5GT Show less

  • Network Operations Engineer

    May 2012 - now

  • NOC Intern

    Jun 2011 - May 2012