Slabbert Heidie

Experience

• 

  Liberty Group South Africa

  Jan 1997 - Aug 1997

  Personal Assistant

  Responsible for providing efficient administrative and secretarial support with the day-to-day office tasks of a Insurance broker, covering the reception area and liaising with customers and underwriters on medical requirements of policy applications.

• 

  Medicredit - medicredit.com.co

  Sept 1997 - Dec 1997

  Filing Clerk

  Working as part of a team to support the department head with filing, opening and labeling Medical aid files. Processed incoming and outgoing Medical aid files. Completed, consolidated and reported on Medical aid statistics.

• 

  Saambou Bank

  Jan 1998 - Jan 2002

  Administrative Personal Assistant

  Administrative assistant to the Financial Broker at Saambou Bank. Admin duties included liaising with customers and insurance companies, handling of queries, managing of pension, disability and investment claims, data capturing, tele sales, financial planning, processing insurance and estate applications.

• 

  Dimension Financial Services & Dimension Property Consulting

  Feb 2002 - May 2004

  Personal Assistant

  Personal Assistant to the owner of the company, coordinated the day-to-day functions of the office environment and managed reception. Engaged with insurance brokers, medical underwriters, estate agents, suppliers and customers on varies aspects; building strong relations, managing expectations and ensuring clear communication is maintained. Administrative duties entailed office management, stationery/stock control, invoicing & banking, telesales, processing of estate/insurance/property/medical aid applications, (death, disability, investment & pension) claims management, handling of customer queries, assisting with client portfolios and financial analysis and managing production stats. Show less

• 

  Dream Team Home Loans / One Loan

  Jun 2004 - May 2008

  Administrative Personal Assistant

  Administrative assistant to the directors/co-owner of a Mortgage Originating company, supported the reception area and managed the day-to-day operations of the office environment. When the company relocated to Vanderbijlpark I managed the closing of the branch in Germiston. Administrative duties consisted of Office Management, Diary Management, Invoicing, Commission Claims, Banking, Managing petty cash, stationery/stock control, data capturing, internal & external customer care, assisting with queries, reporting, managing of production figures/stats, liaising with Banks & Attorneys and completing & processing of bond applications. Worked on systems such as Windeed, ITC, Experian and Comcorp. Show less

• 

  FNB South Africa

  Jun 2008 - now

  Provide administrative support to the FNB Secured Lending Information Technology team. In 2018 my administrative support function was extended to include the administrative support for the FNB Secured Lending Project Office for a duration of 6 months. In my role as administration manager I engage, build and maintain relationships with different stakeholders and suppliers. My function operates in an environment that provides exposure to different project methodologies and frameworks. I was accountable for the procurement function of IT hardware and software for the FNB Home Loans division; whilst ensuring budget controls are maintained. A few of my administrative duties in my current role include Office Management, Diary Management, IT Procurement, Invoicing, Quality Assurance & Compiling of monthly and weekly reports, Liaising with both internal and external Stakeholders, Onboarding new recruits, Query Management and Events Management. Exposure and proficiency with systems such as Oracle iProcurement, Jira and Confluence. Show less For a period fulfilled both the Project Pyramid Administrator and CIO Administrator support role under FNB Shared Services. The IT team became part of FNB Asset Finance division in February 2012 which increased the scope of my administrative support. Instrumental in creating a centralized procurement function of IT hardware for FNB Home Loans and managed the procurement of these assets. Some of the administrative duties in my role included Office Management, Diary Management, Budget Management, Stationery/Stock Control, IT Procurement, Invoicing, Asset & Paper Management, Travel Management, Quality Assurance & Compiling of the monthly CIO Report, Liaising with Stakeholders, Event Management, Query Management, Assisting with Audits & Quality Management, Volunteers and Team build drives. Worked on systems such as My Market, PSM and Oracle iProcurement. Show less Project Administrator with FNB SHS Business Support assigned to Project Pyramid a strategic initiative; the Mortgage Originating system for FNB Home Loans. Provided administrative support to 2 project managers and 4 business analysts. Exposed to a Waterfall project methodology approach whilst working on Project Pyramid. Stakeholder engagement and communication ranged across different levels of seniority within the business. Part of key milestone deliverables on the Pyramid Project in which I coordinated the celebratory events for the extend project team. Provided consistent, quality support in a highly pressured environment. Administrative duties included Diary Management, Quality assurance & drafting of Status Reports/Issue Logs/Risk Logs, liaising with stakeholders, assisting with Project Audits & Quality Management adherence, compiling and managing project budgets, logging new projects & innovations, managing the Pyramid share folder and admin support to 2 project managers (Business & IT PM) and 4 Business Analysts. Show less

  • Administration Manager

    Jan 2016 - now

  • Administrator

    Apr 2010 - Dec 2015

  • Project Administrator

    Jun 2008 - Mar 2010