Muhammad Shahbaz

Experience

• 

  Colgate-Palmolive

  Jul 2007 - Jul 2009

  Sales Executive

  • Oversaw merchandising, distribution, and order generation for Utility stores and CSD sales.• Managed accounts for USC, CSD, VSD, Agha Khan, Mehran Welfare, PNSC, Karachi Gymkhana, Pizza Hut, Marriot, and Avari Towers.• Handled sales for Clover Pakistan Limited and Tetley Clover Pakistan Limited within assigned accounts.• Planned and executed Brand Activation initiatives.• Collaborated with Brand Managers to create sales promotion offers.• Provided market insights to Senior Management.• Conducted regular visits to Utility Stores, Canteen Stores Department, and other key accounts. Show less

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  Wi-tribe

  Jul 2009 - Apr 2013

  Supervisor/Area Sales Manager (Consumer Sales)

  • Cultivated and sustained profitable business relationships.• Managed a team of 20 sales executives, ensuring target achievement.• Oversaw recruitment, training, and development of the sales team.• Collaborated with the marketing department to plan and executed Brand Activation.• Conducted training sessions for the sales team.• Worked closely with the Regional Sales Manager to develop marketing and business strategies.• Identified and nurtured sales leads and market opportunities in the designated area.• Identified potential clients, segments, and business opportunities aligned with the company's strategy. Show less

• 

  Multinet Pakistan Private Limited

  May 2013 - Mar 2015

  Key Account Manager

  • Led the corporate solutions team for the SME market and cultivated strategic corporate accounts in the South Region.• Headhunted new business opportunities in strategic accounts related to Connectivity, Data Center, and Voice Services.• Conceptualized and implemented tailored business strategies, adapting existing products for unexplored markets.• Analyzed customer IT infrastructure and proposed cost-effective networking solutions within set timelines and budgets.• Built and managed strong internal and external relationships with customers, prospects, stakeholders, and influential bodies.• Developed business cases to demonstrate Return on Investments (ROI) for each customer opportunity.• Crafted proposals and negotiated various connectivity deals, including One Time Cost (OTC) and Monthly Recurrence Cost (MRC).• Compiled weekly forecasts and provided updates on current opportunities to the EBU South Regional Manager. Show less

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  Ufone

  Mar 2015 - Jul 2017

  Key Account Manager-Corporate Sales

  • Generated and nurtured corporate customer relationships, ensuring revenue targets were met.• Developed and maintained a robust sales pipeline, expanding market exposure.• Drove new business growth in marketing and voice solutions.• Cultivated strong corporate, government, and trade association relationships.• Explored diverse revenue streams within the corporate sector.• Efficiently managed and implemented assigned projects.• Exceeded customer expectations through effective complaint resolution and superior service.• Sustained profitable customer relationships while conducting regular market intelligence activities. Show less

• 

  Telenor

  Aug 2017 - Aug 2024

  𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗔𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁:• Establish effective communication channels with internal stakeholders to align business goals and enhance value.• Cultivate and manage relationships with top-tier clients, including C-level executives within customer organizations.𝗠𝗮𝗿𝗸𝗲𝘁 𝗘𝘅𝗽𝗮𝗻𝘀𝗶𝗼𝗻 𝗮𝗻𝗱 𝗣𝗲𝗻𝗲𝘁𝗿𝗮𝘁𝗶𝗼𝗻:• Expand market penetration across all segments, with a focus on SMEs, large corporations, and new market opportunities to increase market share.𝗕𝟮𝗕 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗣𝗿𝗼𝗺𝗼𝘁𝗶𝗼𝗻:• Develop a robust pipeline of B2B enterprise solutions, including HRM, EMDS, Odoo, Call Center software, WhatsApp Business API, Smart Teams, and VPP.• Promote the brand and products through various social media platforms to enhance internal recognition.𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗚𝗿𝗼𝘄𝘁𝗵 𝗮𝗻𝗱 𝗣𝗿𝗼𝗳𝗶𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆:• Concentrate on enhancing profitability through new business development efforts and economic modeling.• Create and send technical and commercial proposals to existing and potential clients.𝗩𝗮𝗹𝘂𝗲 𝗖𝗵𝗮𝗶𝗻 𝗢𝘃𝗲𝗿𝘀𝗶𝗴𝗵𝘁 𝗮𝗻𝗱 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻:• Oversee the entire value chain, from pre-execution planning to program launch, while generating revenue.• Formulate value propositions for new and existing solutions, ensuring alignment and training of the value chain accordingly.• Collaborate closely with cross-functional teams and strategic partners for special projects and operational streamlining.• Work with the product team to define and enhance the product and content roadmap for the segment. Show less • Managed and grew a diverse B2B account portfolio, achieving set KPIs for revenue generation.• Hunt for new business accounts, expanding the overall portfolio.• Ensured timely collections for smooth business operations.• Cultivated strong relationships with both existing and new accounts.• Designed custom Business & Enterprise solutions for high-revenue customers.• Maintained up-to-date records of customer feedback and inquiries.• Developed a robust sales pipeline and enhance the company's presence in Strategic Accounts.• Explored and capitalized on new market opportunities through consultative selling.• Maximized profitable business retention with clients.• Achieved monthly, quarterly, and yearly revenue targets across various product categories. Show less • Achieved revenue targets through diverse offerings, including GSM, Devices, Enterprise Solutions, Mobile Advertisement Solutions, and Bizmine.• Fostered strong relationships with Corporate Accounts, Government sectors, and Trade associations, understanding their ICT Strategy-related needs and value chains.• Tailored Business and Enterprise solutions for high-revenue private and government clients, collaborating with cross-functional teams for pricing, Bid/RFP/Tender preparation.• Engaged in market intelligence activities, encompassing competitor analysis, customer needs monitoring, and staying updated on ICT Sector developments.• Explored new market verticals, identified opportunities, and capitalized on them through consultative selling, maintaining a strong sales pipeline and a high company profile within Strategic Accounts.• Retained existing accounts by establishing strong ties with key decision-makers and resolving customer complaints as per SLAs and KPIs.• Kept management well-informed with updated customer data and statistics. Show less

  • Assistant Manager Enterprise Solutions

    Jan 2022 - Aug 2024

  • Business Account Manager

    Jan 2019 - Jan 2022

  • B2B Sales & Enterprise Solutions Specialist

    Aug 2017 - Jan 2019
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  UHF Solutions Pvt Ltd

  Sept 2024 - now

  Head of Global Partnerships