Sean S.

Sean S.

Customer Service Advisor

Followers of Sean S.54 followers
location of Sean S.Morden, England, United Kingdom

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  • Timeline

  • About me

    Disability Advisor for 6 NHS trusts, HR Graduate with a Masters in Human Resources Management, CIPD, EDI professional, Disability Advisor

  • Education

    • Waltham forest college

      2017 - 2018
      Access course SOCIAL SCIENCES distinction
    • City and guilds

      2010 - 2010
      NVQ level 2 Advice and guidance pass
    • City and guilds

      2007 - 2008
      NVQ level 2 Customer service
    • Mcentee school

      2001 - 2006
    • University of Westminster

      2021 - 2022
      Master's degree Human Resources Management Merit
    • University of Westminster

      2018 - 2021
      Bachelor of Arts - BA Sociology First
  • Experience

    • London Borough of Waltham Forest

      Jan 2007 - Jan 2009
      Customer Service Advisor

      I worked in the Local Authority’s call centre, Duties included Answering telephone calls and emails from members of the public, professional colleagues and outside agencies. Providing accurate and relevant information to callers. Managed reception on a rota basis

    • North Middlesex University Hospital NHS Trust

      Jan 2009 - Jan 2010
      Archivist

      I was responsible for Taking notes on patient files and archiving the files correctly in an ordered fashion whilst maintaining client confidentiality. Providing files to members of staff on request and inputting patient details into PAS, the NHS archive database.

    • O-Regen

      Jan 2010 - Jan 2011
      Employment Development Officer

      Responsibilities included training advice and support to clients. Helping clients to get into the job market.Other duties included general administrative duties such as data input, photocopying, filing, writing to clients and managing resources.

    • Skanska

      Jun 2021 - Oct 2021
      Talent and Capability Associate

      Responsibilities includeSupporting the Talent & Capability team and reporting into the UK’s Inclusion & Diversity ManagerWorking with the six employee-led networks: Womens, LGBT+, Ex-military, Mental Health, BAME and Disability & Carers. Supporting their meetings, events, sourcing news stories and promoting the networks.Supporting the Emerging Talent and Experienced Hires teams in the efficient and effective permanent attraction and recruitment of diverse candidates across the business.Supporting the Leadership Development team in the delivery of inductions, business skills and leadership training Show less

    • The Forward Trust

      Oct 2022 - Aug 2023
      Human Resources Advisor

      Responsibilities include:Oversee informal performance improvement plans and escalate any concerns Monitor employee sickness and offer support. Sensitively manage TUPE and restructure processes. Provide general support to managers and employees as appropriate throughout processes. Support equality and diversity initiatives. Using HR systems such as ICIMS and Cascade to manage employees.Dealing with administrative queries and tasks relating to the complete employee life cycle;conversion from Recruitment through to the exit interview stage Show less

    • NHS Trust

      Nov 2023 - now
      Disability Advice Line Advisor
  • Licenses & Certifications

    • CIPD Associate

      CIPD
      Dec 2022
  • Volunteer Experience

    • Volunteer

      Issued by Haven The Survivors network on Jan 2011
      Haven The Survivors networkAssociated with Sean S.