Alexandra Ungureanu

Alexandra Ungureanu

Team Manager

Followers of Alexandra Ungureanu340 followers
location of Alexandra UngureanuTimişoara, Timiş, Romania

Connect with Alexandra Ungureanu to Send Message

Connect

Connect with Alexandra Ungureanu to Send Message

Connect
  • Timeline

  • About me

    Information Technology Help Desk Technician

  • Education

    • West University of Timisoara

      2018 - 2021
      Bachelor's degree Philosophy
    • Politehnica University of Timisoara

      2021 - 2023
      Master of Architecture - MArch Architecture and Interior Design
  • Experience

    • Oriflame Cosmetics

      Feb 2015 - Jun 2019
      Team Manager

      Designing and present events in front of the people in order to encourage them.Teaching every single person from my team how to make online orders.Makings monthly actions plans Designing new ways to find new people for my team

    • VSFA (Vreau să fiu Antreprenor)

      Apr 2017 - Oct 2021

      Posting and monitoring social media platforms.Responsible for maintaining an organization's social media platforms.Scheduling posts, writing copy and collaborating with creative partners on social media assets.Promote events and workshops.Taking part and organize personal development workshops inside our organization. Organizing a minimum of 2 events per year with at least 100 people for our organization.Plan the whole event and share tasks with my team.Researching and communicate with Romanian entrepreneurs, invite them to be part of our events.Developing communication and management skills.

      • Social Media Manager

        Jan 2019 - Oct 2021
      • Ambassador

        Apr 2017 - Feb 2021
    • Telekom Romania

      Feb 2021 - Nov 2021
      Call Center/ Customer Care

      Register customers' complaints and try to solve the issue or create tickets for the right department.Promote and up-selling company products by making special offers for every customer.Inform customers about the personal accounts (Services, Bill payments, Network details).Talk with customers via phone/email and solve customer's issues.Take part in the weekly training programs to learn about the system and customer support.

    • Everience Romania

      Nov 2021 - Sept 2022
      Information Technology Help Desk Technician

      Loading data in multiple systems to make the hotel available for booking in Accor system and external ones.Understanding customers' issues and solving them as soon as possible.Take part in the weekly training programs to learn about the new systems.

  • Licenses & Certifications

  • Volunteer Experience

    • Volunteer Staff

      Issued by Romanian Business Leaders on Mar 2019
      Romanian Business LeadersAssociated with Alexandra Ungureanu
    • Social Media Manager

      Issued by Repatriot on Oct 2022
      RepatriotAssociated with Alexandra Ungureanu